Surprisingly good. Easy to see that this old-looking hotel, but this hotel provides much all we need. Location-wise is just in the middle of the airport and city center. The mall is attached and quite helpful. The reception guy needed more thought to provide information and getting me a nice service. Luckily, the reception lady was really helpful. This hotel easily full booked anyway. Sauna and steam were great, really enjoying them. Easy to reach Grab taxi. What else? Oh, breakfast had enough options. Nothing bad happened. Everything was great.

I stayed here after my mother underwent TKR surgery at KPJ Hospital. The hotel's advantage was that they provided a wheelchair, making it easier for my mother to move around during her stay before returning to Indonesia.

I woke up at 5.30 am because the room next to me turned on the alarm clock and the phone kept vibrating but the person didn’t seem to wake up for 10 mins and let the phone kept vibrated. Because there is not any sound proof and our bed is literally next to each other, I can feel the vibration so clear and it was very annoying and unpleasant experience as I slept late last night and hoped to catch good sleep. This place is not suitable for light sleeper. I can even hear my neighbours showering when I am in the toilet as the layout is as such. Breakfast spread is average. Fruits are fresh. Drink options can be improved like offering fresh juices. Housekeeping is only available from 9 am. The phone in my room is not working as the old phone button cannot be pressed. The toilet’s anti slippery mat is so dirty with so much black stains. Room is spacious though. The PowerPoints at dressing table and tv table are too low and too close to table that Dyson hair dryer cannot be plug onto. Staffs’ friendliness and courtesy can be improved.

The hotel staff is friendly. The hotel rooms are clean.

Very fast service and cleanliness of the hotel area

Clean and comfortable room, value for money

Very satisfied with the service of this hotel and its cleanliness.

Easy to reach from the airport, strategically located and close to the city, clean, spacious, and affordable. Thank you, I will stay here again.

Friendly and easily accessible service

Friendly and fast service and cleanliness

Good location, near to airport. Big room and comfort.

Friendly staff, fast check-in, clean rooms.

Recommended hotel. Clean and spacious rooms, cool and fragrant lobby.

My favorite hotel every time I go to Kuching, the location is close to everywhere, the rooms are spacious, comfortable, and the breakfast is also good.

The location is a bit far from the Kuching waterfront...the advantage of the hotel is that it is connected to a mall...next door

It’s about time for them to change the TV into a smart TV that can access netflix and youtube.

Complete facilities. Comfort for bringing the family.

proof of noisy people. group of people who had just wedding party disturb entire floor on 15th .talking loud made a ruckus,drunks,knocking on room in front of us. even afterwe open door n starred at rhem bcause they made ruckusbon corridor ,they still dont realize they made faultam theyvall thinks jusy bexause they rent several rooms together on those 15th floor and had a party downsids they can do watever the hell they want with ot and think the world belong to them. wat a egoistic selfish people .woman and men are rhe same. even after 1230.am on 4 january they stiill decide bot party enough n they dont sleep and made a ruckus along full corridpr on whole floo olall the way to elevator.by that time theybalready disturb those entire floor for more than half hoir plus! never thought 4 star hotel will allow rhisbkond of things happened. and tolerance .no mattwr itvalready happened. disturb our preiois bed time.peace time even though all of us have to getvearly to check out before 12am n some of us nid to getbearly to have breakfast! anyway they made all of us dont have enough sleep

proof of noisy people. group of people who had just wedding party disturb entire floor on 15th .talking loud made a ruckus,drunks,knocking on room in front of us. even afterwe open door n starred at rhem bcause they made ruckusbon corridor ,they still dont realize they made faultam theyvall thinks jusy bexause they rent several rooms together on those 15th floor and had a party downsids they can do watever the hell they want with ot and think the world belong to them. wat a egoistic selfish people .woman and men are rhe same. even after 1230.am on 4 january they stiill decide bot party enough n they dont sleep and made a ruckus along full corridpr on whole floor lall the way to elevator..[phot below) by that time theybalready disturb those entire floor for more than half hoir plus! never thought 4 star hotel will allow rhisbkond of things happened. and tolerance .no mattwr itvalready happened. disturb our preiois bed time.peace time even though all of us have to getvearly to check out before 12am n some of us nid to getbearly to have breakfast! anyway they made all of us dont have enough sleep

The room is very spacious and clean, towels are changed every day.