Everything was clean, just the room is in need of a good update, everything seemed tired. Staff were helpful.

There were some work going on during my stay smell of paint wasn’t great and the workers did not move to let you passwhich I found very rude

Staff were very helpful and polite. Good breakfast. Spa staff helpful and attentive.

The rooms are showing their age and are in need of refurbishment.

Breakfast was superb did not get to spa

Did,nt have breakfast, and did,nt use the spa.

Great place to stay and will definitely be back 👍

Good breakfast choice and quality. Booked a twin room and got a double.

The dining area and front of house is nice and modern. The rest of the hotel is like stepping back 30 years. All in need of modernising. The staff are great! Food was good.

The breakfast wa excellent and the spa was very good

A canny location for getting out and about and reasonably priced. However the spa facilities it turned aren't included in the price and are in sessions, £20 for 3 hours, which I guess is quite reasonable, however not if you just wanted to have an hour for a quick relax in the hot tub or a swim before going out to tea etc, which was the reason for my booking this hotel. Not did I appreciate the 9am door knocking along every room in the corridor on bank holiday Monday from "housekeeping". The hotel rooms are dated but clean and functional and the bar/restaurant has a modern feel.

Could not do enough for you from the start to the end all the staff where really professional and polite

Hotel was fine, gym was poor

Clean and spacious room , nice breakfast

It feel very dated around parts of the hotel and the bed was rather noisy even when making slight adjustments in my sleep. Rooms were ridiculously hot when we arrived so slept with the fan on (in February)

The hotel is very tired.

Staff not all of the staff but one in particular she was not at all helpful she was very rude and made our stay there uncomfortable it ruined our stay she was in the spar room I asked her for a towel and a dressing crown she just nodded her head towards the cabinet an on giving my wife her flip flops she just threw them on the counter my wife was very upset about that

Nice big bed lovely room great staff thanks

Staff were amazing and so friendly, spa was great and room was so comfy.

The hotel was nice however the rooms very dated and dark. Lighting was really poor. The food at breakfast was ok however not very fresh. We had a cheese and chutney sandwich one evening which consisted of 2 thin slices of bread, 1 slice of cheese and a small smear of chutney a few tortilla chips and salad garnish this was £10.50. We also booked the twilight at the spa, had to go looking for staff to get a drink, had to ask for the jacuzzis to be opened, the pool was freezing. Staff attentive and polite when we had found them. Car park very poorly lit at night. I feel the hotel could be so lovely with a bit more TLC and upgrade on food, if your paying premium prices I would expect premium food and service.