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BENHAS Hotel

Explore BENHAS Hotel

Overall Ratings & Reviews BENHAS Hotel

Traveloka (534)

8.3

Very Good

From 534 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.2

Meal

8.2

Location

8.7

Service and Facilites

8.3

People often mention about BENHAS Hotel

All

Distance to City Center (78)

Staff Friendliness (75)

Ambiance (72)

Bedroom (70)

Accessibility (68)

Taste (67)

Hotel Area (66)

Bathroom (65)

Room Space (64)

Variety (64)

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Traveler Reviews BENHAS Hotel

Number of reviews per page

20

40

Customer reviews

Verified Traveler

Leisure

8.5

/10

Reviewed 2 day(s) ago

The hotel's promotional price is appropriate, and its strategic location is close to the Clock Tower.

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DA

Diana A.

10.0

/10

Reviewed 3 day(s) ago

Clean rooms, friendly service. Top notch. I've stayed at Benhas twice.

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Lukman H.

10.0

/10

Reviewed 4 day(s) ago

Friendly staff, delicious food, and close to the Clock Tower. I've never regretted staying here.

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D***i

10.0

/10

Reviewed 4 day(s) ago

The hotel is comfortable, child-friendly and clean.

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Gono

10.0

/10

Reviewed 6 day(s) ago

Good location, close to Jam Gadang, comfortable and close to everywhere.

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es

eka s. h.

Leisure

10.0

/10

Reviewed 1 week(s) ago

I'm a regular stay here. The service is great. It's close to the Clock Tower, highly recommended. 👍😊

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RU

Restya U.

10.0

/10

Reviewed 1 week(s) ago

The room was comfortable and clean. The staff was friendly. It was a great stay here.

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Muhammad D. R.

10.0

/10

Reviewed 2 week(s) ago

Very comfortable, complete facilities, clean rooms.

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Muhammad D. R.

10.0

/10

Reviewed 2 week(s) ago

Recommendations for a tour to Bukittinggi, close to tourist attractions.

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wv

wati v. r.

10.0

/10

Reviewed 2 week(s) ago

Comfortable and close to tourist attractions.

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Friendly receptionist. Strategic location and very comfortable.

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N***a

7.4

/10

Reviewed 2 week(s) ago

The service is good, the accommodation is close to tourist attractions. The bathroom facilities are lacking, many of which are broken and smelly.

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AP

Aditya P.

10.0

/10

Reviewed 2 week(s) ago

The environment is clean, the breakfast is delicious, the rooms are comfortable, the staff are also friendly.

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AM

Alifiany M.

10.0

/10

Reviewed 4 week(s) ago

Friendly service. Strategic location. Absolutely top-notch.

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J***o

8.1

/10

Reviewed 4 week(s) ago

There was a lot of hair from previous customers, the door wouldn't lock from the inside, the pool had no water, and the TV didn't work. But the location was great.

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Verified Traveler

Leisure

6.9

/10

Reviewed 5 week(s) ago

There's no water in the pool. Near the Clock Tower.

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N***a

10.0

/10

Reviewed 7 week(s) ago

The staff is friendly, the hotel is also cool.

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1 people find it helpful

Accommodation's Reply

17 May 2026

Warm greetings from Benhas Bukittingi Hotel. We are delighted to hear that the friendly service from our staff has left a positive impression on you. We sincerely hope to welcome you and your family back to Benhas Bukittingi Hotel in the future. Thank you, Ira Merry - Hotel Manager

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S***i

5.7

/10

Reviewed 8 week(s) ago

Just normal for that price

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2 people find it helpful

Accommodation's Reply

17 May 2026

It is with pleasure that we, Benhas Bukittingi Hotel, express our gratitude for choosing Benhas Bukittingi Hotel and for taking the time to share your stay experience. We greatly appreciate your review and will use it as a reference for our future evaluations. We hope to welcome you and your family back again, and we will continue to provide you with the best service. Sincerely, Ira Merry - Hotel Manager

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F***o

5.4

/10

Reviewed 8 week(s) ago

Room availability information was incorrect. There was no soap. The sink pipe was broken. I don't know what the noise was, like a thump thump thump at night.

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1 people find it helpful

Accommodation's Reply

17 May 2026

Dear Guests, Benhas Bukittingi Hotel sincerely apologizes for any inconvenience you experienced during your stay, particularly regarding the issues with the soap and bathroom sink faucets. We take this matter very seriously and will conduct a thorough investigation. Your comfort and convenience are our top priority. Your shared experience motivates our team to strive for even better service in the future. Sincerely, Ira Merry - Hotel Manager

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FF

Fetri F.

10.0

/10

Reviewed 8 week(s) ago

It was a very comfortable stay. Check-in was quick. The hotel was clean and smelled nice. The staff were all friendly.

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3 people find it helpful

Number of reviews per page

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40