N***a

Transit

8.8

/10

Reviewed 7 day(s) ago

The location is strategic, a bit tucked away, so it's not noisy and still close to the crowds. When I first arrived, I was very satisfied with the room's size, layout, and lighting. It's also suitable for long stays. The mattress is very comfortable and high-quality, making for a comfortable sleep. The staff is very kind and friendly. Unfortunately, when I wanted to use the toilet, the toilet was wet and there were tissues in it. This is a major minus. So far, without the toilet incident, this hotel is comfortable and highly recommended.

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Accommodation's Reply

14 Oct 2026

Thank you so much for sharing your experience at Nagomi Suites & Hotel Jakarta. We are delighted that you enjoyed the spacious room, comfortable bed, and the friendly service of our staff. However, we apologize for the inadequate cleanliness of the bathroom and the lack of a more thorough room inspection before occupancy. Your feedback is invaluable to us in improving our services. We look forward to welcoming you back and providing you with an even more comfortable stay on your next visit.

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Verified Traveler

Leisure

9.4

/10

Reviewed 24 week(s) ago

I liked that the room was spacious and even had a fridge, microwave, conduction stove, and water dispenser. The toilet door was too big, as when I tried to enter the toilet, it would occupy a huge portion and it would squeeze me between the door and the sink. The thing that I liked about the hotel was its proximity to Blok M. I could walk to Blok M, so it was very accessible for me. By car, going to Senayan and SCBD was only about 15 minutes. All in all, the place was amazing.

1 people find it helpful

Accommodation's Reply

11 May 2026

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to know that you enjoyed the spacious room and the in-room facilities also our location that near BLOK M. At the same time, thank you as well for your feedback regarding the bathroom door design. We truly appreciate your comment, as it helps us evaluate areas that may be improved for better guest experience in the future. It was a pleasure having you stay with us, and we sincerely look forward to welcoming you back again to Nagomi Suites & Hotel. Warm regards, Nagomi Suites & Hotel

n***h

Staycation

9.1

/10

Reviewed 28 week(s) ago

Okay and comfortable, private and not noisy

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1 people find it helpful

Accommodation's Reply

11 May 2026

Thank you so much for your review 😊 We are delighted to hear that you enjoyed your stay at Nagomi Suites. We strive to provide our guests with a private and tranquil atmosphere. We hope to welcome you back to Nagomi Suites & Hotel again 🙏

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c***a

Staycation

9.4

/10

Reviewed 29 week(s) ago

I have stayed at this hotel several times. The hotel is nice, clean, quite spacious, and well-equipped. It provides a refrigerator, dining utensils, and even cooking equipment. The staff are friendly and very helpful.

1 people find it helpful

Accommodation's Reply

06 Apr 2026

Thank you very much for your kind words and for staying with us multiple times. We truly appreciate your continued support. We are glad to hear that you enjoyed the room facilities and our service. Your feedback means a lot to us, and we look forward to welcoming you again soon.

F***r

Staycation

10.0

/10

Reviewed 29 week(s) ago

Friendly staff, near to favorite spots.

1 people find it helpful

Accommodation's Reply

11 May 2026

Thank you very much for your kind review 😊 We are happy to know that you enjoyed our friendly staff and convenient location near many favorite spots. It was our pleasure to have you stay with us, and we look forward to welcoming you again at Nagomi Suites & Hotel.

M***a

Staycation

9.4

/10

Reviewed 30 week(s) ago

Well spent day, have a good quality sleep here.

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Accommodation's Reply

06 Apr 2026

Thank you for your kind words! We are glad you had a well spent day and a good quality sleep with us.

A***a

Leisure

10.0

/10

Reviewed 33 week(s) ago

Fast check-in and check-out, clean room, breakfast is also quite good, most importantly it is close to the culinary and shopping center in the Blok M area.

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Accommodation's Reply

09 Mar 2026

Thank you for your review. We are glad you enjoyed the clean rooms, breakfast, and the location near the food and shopping areas of Blok M. We hope to welcome you back to Nagomi Suites & Hotel again.

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A***a

9.4

/10

Reviewed 37 week(s) ago

The hotel staff was very friendly, and the room was as ordered. There was a mini kitchen and bathtub, and easy access to nearby culinary delights.

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Accommodation's Reply

05 Feb 2026

Thank you for your kind review. We are delighted to hear that you found our staff friendly and the room met your expectations. We’re also glad you enjoyed the facilities, and our convenient location for exploring nearby culinary spots. We look forward to welcoming you again at Nagomi Suites & Hotel.

F***a

10.0

/10

Reviewed 41 week(s) ago

I got an upgraded room because the room that I booked (deluxe) was full, so they upgraded my room into a junior suite. It was quite a good room and service. I really enjoyed my stay here to spend NYE! Keep it up, Nagomi 😍✨

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Accommodation's Reply

06 Jan 2026

Thank you very much for your kind review 😊✨ We’re delighted to hear that you enjoyed the room upgrade and had a wonderful New Year’s Eve stay with us. Your positive feedback truly means a lot to our team. We look forward to welcoming you back to Nagomi Suites again soon!

K***l

Leisure

10.0

/10

Reviewed 43 week(s) ago

It's really good, I like it, I will definitely stay at this hotel again

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1 people find it helpful

Accommodation's Reply

29 Dec 2025

Dear valued guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again in the future.

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Puji P.

10.0

/10

Reviewed 47 week(s) ago

The hotel is so cool, guysssssssss!

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2 people find it helpful

Accommodation's Reply

11 Dec 2025

Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay with us. Such support means a great deal to our team. We hope to welcome you back again on your next stay for an even better experience.

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P***i

10.0

/10

Reviewed 48 week(s) ago

A great day

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1 people find it helpful

Accommodation's Reply

11 Dec 2025

Thank you so much for your valuable feedback. We are delighted to hear that you had a pleasant time at our hotel. Your positive feedback encourages all our staff to work even harder to provide you with the best possible service. We hope to welcome you back again soon.

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S***a

Staycation

9.1

/10

Reviewed 49 week(s) ago

Good, quite complete room facilities. Friendly service.

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1 people find it helpful

Accommodation's Reply

11 Dec 2025

Thank you for your review. We are glad you found the amenities in our room to be suitable and the service from our team to be impressive. This feedback means a lot to us, and we hope to welcome you back again on your next stay for an even better experience.

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H***a

Leisure

8.2

/10

Reviewed 52 week(s) ago

Very comfortable, spacious, and beautiful. Very strategic location, just a short walk to Blok M.

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1 people find it helpful

Accommodation's Reply

22 Oct 2025

Thank you so much for your wonderful review! We are so glad you enjoyed our spacious rooms, ambiance, and convenient location at Nagomi Suites & Hotel. We are so glad to make your stay memorable. We hope to welcome you back soon! Best regards, The Nagomi Suites & Hotel Team

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Y***a

9.4

/10

Reviewed 80 week(s) ago

Ordered 1 room for 3 people. Friendly staff. Big room. Very comfy bed. Big fridge. Electricity stove and cooking appliances available. Good location.

3 people find it helpful

Accommodation's Reply

11 Apr 2025

Dear our valued Guest, Thank you for your kind review! We're glad you enjoyed the room, facilities, and our service. Looking forward to welcoming you again soon! 😊

Danny F.

Staycation

9.4

/10

Reviewed 87 week(s) ago

Extremely warming receptionist and security, room was excellent and also the facilities

1 people find it helpful

Accommodation's Reply

17 Mar 2025

Dear Mr. Danny, Thank you so much for your kind review! We’re happy to hear you enjoyed the service staff, our room, and our facilities. We hope to welcome you back to Nagomi Suites soon! Best regards, Nagomi Suites & Hotel Jakarta

B***B

Leisure

6.5

/10

Reviewed 95 week(s) ago

booked a room with breakfast, but when I arrived at the restaurant at 9 am, all the food was gone. This management is unprofessional. Even though I booked 2 rooms, I couldn't have breakfast, and there was no etiquette from the waiter to offer any food.

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8 people find it helpful

A***w

Staycation

9.4

/10

Reviewed 97 week(s) ago

Came here after returning from Europe.. could soak for days.. Very clean place, very nice.. comfortable bed.. smart tv.. there is a kitchen.. spacious room.. friendly and very helpful staff.. there is a bath tub.. there is also a dining table.. complete amenities.. too bad the hot water only lasts for a short time.. I will definitely come here again with my family if the price is right and doesn't go up again, highly recommended, thank you Traveloka Hotel, please keep the hotel staff friendly ❤️❤️❤️❤️

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3 people find it helpful

S***e

9.7

/10

Reviewed 97 week(s) ago

strategic location, clean room, but noisy with the next room that plays music too loud. already complained to the receptionist about the next room, the receptionist responded, immediately turned it off. but the next morning at 6 am, the noisy song from the next room (208) was repeated again, making people unable to sleep. the hotel has no problem, the only problem is with the next room that has no empathy for its surroundings

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5 people find it helpful

I***a

Business

9.4

/10

Reviewed 99 week(s) ago

I really like the concept of this all in hotel. Next time I have work in Jakarta, I will stay here again. Calming, clean and spacious

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5 people find it helpful

Nagomi Suites & Hotel

Overall Ratings & Reviews Nagomi Suites & Hotel

9.3

9.3

8.6

9.3

9.3

Traveler Reviews Nagomi Suites & Hotel