One of our family's favorite hotels. The most comfortable thing for us is the room.

What a place to stay for a night.

All staff very nice and helpful.

Always the first choice to stay in Balikpapan ❤️

Satisfying, second time staying here. There are cooking activities for the kids, great.

The food is delicious, the staff is very friendly and caring, the rooms are clean, the mattresses are good quality, it is close to the airport.

It's great to ensure customer needs are met through a simple phone call in the room.

Every time I go to Balikpapan, if there are still rooms, I always stay at Four Points

All good! all staff is kind the location is strategic

The rooms are fully equipped, clean, and comfortable. Breakfast offers a wide selection.

It was really cool... But a bit disappointed because the tents in the rooms were limited. Next time, I'll book well in advance so I can get a tent in the room for the family package. Overall, the food was 7 stars, top notch.

The hotel staff is friendly and very helpful.

Maintain the friendliness and comfort of clean hotel rooms.

The hotel staff was very friendly. The check-in and check-out process was seamless, with no long waits. And the cool thing is, there were no deposits. I felt valued as a customer, trusted. Next time I'm on vacation or returning home, I'd like to stay here for a few days. I really like the service. Please keep up the friendly service. I really love it.

I have no regrets staying at the Four Seasons. The staff is so comfortable, clean, and friendly, very helpful, and the service is quick, with quick check-in and checkout. The rooms are very clean, there are two swimming pools to choose from, and there are plenty of breakfast options. It's perfect for a family staycation. I won't regret it, I'll be back again 😄

There was a slight problem with the toilet. It wasn't fatal, but perhaps it could be improved in the future for everyone's comfort. The room was top-notch. The breakfast menu was varied and delicious. The staff was friendly and informative.

Very cozy, very nice warm ambiance.

The room was nice, the food was varied and delicious. The only downside was the bathroom: it was quite narrow, the door was tricky to open, and there was no toilet jet shower.

Overall, it's okay, but there are a lot of broken or large holes in the pool area, which is very dangerous for children. There's also no hand shower in the room, making it difficult to wash your feet, etc.

The room was clean and comfortable. The bathroom was cramped because the outside door met the shower door. Could the shower door be modified to make it easier to get around? The bathroom was large, but the door made it difficult to move. As for the restaurant, all the food was delicious. I would return after a long trip, as it's so close to the airport.