9.6
Exceptional
From 221 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Traveler Reviews The Black Hat

Number of reviews per page
20
40
Top reviews
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved this place! Super friendly and helpful staff and the continental breakfast choice in the room was amazing!
Monica
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very spacious which we loved. Staff were very friendly, cleaniness could have been beter in the room .but still had nice stay
Maurice
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The kitchen is permanently closed, lease is for sale.
Wendy
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely room and great location but would have liked a proper breakfast, rather than a makeshift one in the room
james
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff member greeting us v good. Noisy fan all night so very broken sleep Check in at the bar not ideal as you are waiting to be "served 😁"
Sarah
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stayed for 2 nights, there was no parking and to park in the local car park for the two days cost £42 so would definitely not stay again, the staff were friendly, inconsistent breakfast really good on the 1st morning 2 of everything and very filling, 2nd day was 1 of everything, not much choice either Full English or sandwiche, no decaf tea available. There are no staff in the building overnight so if there are any problems you have a number to call.
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victoria
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

On arriving, the systems were down and was a bit chaotic due to being taken over 2 days prior. We said we would go for a walk and check in properly when we got back. This went a little smoother but staff still didnt know 2hat they were doing. For the price you would expect a clean bathroom. However on closer inspection in the morning, it was really dirty. Unfortunatley we went down for breakfast and the poor member of staff was on her own, taking breakfast orders, cookingand keeping the drinks area topped up. All 7 rooms where full and it was unfair that she was on her own. No time to talk to you and therefore no time.to.discuss what was found.
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Sue
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely room and bathroom, good toiletries. Coffee machine in room.
Anthony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Stayed a few times and host (Tony) is fantastic- great breakfast. Sadly won’t be staying again as being taken over by a shambles of a company who have made Tony redundant - SHAMBLES!
ian
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great traditional pub in the centre of town, Bedrooms look to have been recently refurbished and were very clean and well appointed. Breakfast was excellent.
Jacqueline
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes excellent stay toni the manager goes above and beyond makes your stay more pleasant 10 out of 10 for the manager he works very hard and nothing is to much trouble
Katrina
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hosting from Tony and the team. Feel really looked after. Thank you so much!
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Spacious & very clean room, comfy bed, large bathroom. Good cooked breakfast and late check out.
Sonia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely rooms, nicely decorated & clean. Good nights sleep! All the amenities you could need. Tony is very funny and welcoming. A tasty breakfast, cooked however you like it.
Philip
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Lovely room, staff were great. Centre of Ilkley. Included breakfast was fab. We stayed Monday and Tuesday nights. Would definitely stop there again.
Jonathan
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good pub, Rooms in good decorative order, new fittings, comfortable beds and even over the bar quiet . Staff very pleasant and attentive from the manager down. We felt well looked after.
Simon
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

A room above a pub.. bit not just any room. A cosy comfortable and really clean room with a great bed and really good shower!!
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Check-in was easy, the staff very friendly, had evening meal before we went to the theatre then a couple of drinks back at the black hat, lively pub but very friendly
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Welcoming friendly staff - good atmosphere Clean comfy room - good toiletries Very good breakfast with loads of choice Excellent value for money
Kate
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing room, lovely staff, great stay
Number of reviews per page
20
40