8.6
Very Good
From 5,129 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.7

People often mention about Hi Hotel Senen
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Staff Friendliness (197)
Bedroom (186)
Distance to City Center (165)
Room Space (159)
Ambiance (153)
Bathroom (153)
Accessibility (143)
Hotel Area (134)
Surroundings (123)
Check-in/out Time (118)
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Traveler Reviews Hi Hotel Senen

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Customer reviews
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 hour(s) ago
Overall it's good, only access to the hotel at night is a bit difficult, but everything is great, good service, okay food, worth the price, just keep doing maintenance often so that it will always be an option for staying in the center of Jakarta.
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Abdul R. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Staffs at the counter and entrance were very friendly and helpful.
1 people find it helpful
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REZA A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
I really enjoyed my 3-night stay here. The check-in process was fast, and the water in the room was refillable. The breakfast food was also delicious. My only bad experience was on my last day, October 10, 2026. I had breakfast at 6:15 a.m. WIB, alone. The female chef at the egg stand couldn't believe I wasn't allowed to order two soft-boiled eggs, allowing me to order only one. I was allowed to order two days prior. I was very disappointed with the woman, and I hope the management will take this into consideration. I was staying alone, and I should have been free to order as many eggs as I wanted.
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1 people find it helpful
Y***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Fast check-in, informative staff, comfortable room, hot water, good Wi-Fi, and a clean bathroom. It was a great place to rest, especially after we were tired from waiting for our family after surgery. Breakfast also had a wide selection of food and drinks. Keep up the good work, Hi Hotel 🤲
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's pretty good for that price 👍🏻
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1 people find it helpful
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Widy A. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The first time I stayed, I immediately liked the atmosphere and location close to the shopping center. Until now, when I go to Jakarta, I definitely stay at Hi Hotel.
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3 people find it helpful
agung h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Great experience, best service.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The entire staff was friendly, check-in and check-out were quick, and everyone was very helpful. The room was immaculate.
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F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Great as always, no complaint at all about the service.
1 people find it helpful
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Great as always, no complaint at all.
1 people find it helpful
fitrianti b.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was incredibly friendly and helpful, the rooms were clean and comfortable, and it was close to shopping centers and lots of Jakarta culinary delights. It was a pleasure staying at this hotel.
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T***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is great, the best. It's comfortable too. The water is clean.
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D***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
I've actually been a regular here since 2019, but the more I stay here, the more I'm bothered by the small cockroaches I often encounter in my room. But I must commend the staff for being extremely helpful and friendly. I'll try calling Rentokil to ensure the cleanliness is maintained. Thank you.
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Y***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Clean hotel, friendly service, Vietnam is pretty good.
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Asmadi
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I always rest at this hotel when I go to Jakarta.
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L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Check-in/out process was quick, clean, quiet, and comfortable. Breakfast was varied!
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L***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Friendly hotel staff, breakfast has many choices
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff were very friendly and very helpful during check-in and check-out.
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Very close to Pasar Senen station. The rooms are clean and tidy. Unfortunately, the hotel is a bit tricky to find, and the path is quite narrow. Overall, though, it's highly recommended for those staying in the Senen area for a short stay.
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2 people find it helpful
Mia S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Okay, for this price the staff are friendly.
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