Darcia
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Extremely overpriced for what is received. There is no emphasis on providing customer service. The rooms are extremely small. No bottled water inside the rooms - you have to fill up the bottle they give you from the main lobby.
The food was subpar. I really did not feel that the $2k for 4 nights I spent was worth it.
The resort (adult side) has no beach but you can access the private island by way of water shuttle. We were in the country for a wedding being held in the private island.
The evening of the wedding, a handful of us took the water shuttle back to Adult resort - the shuttle boat captain Yael , was extremely rude to us in the worst way possible! One of the young ladies fell nauseated due to something she had eaten and asked that he be gentle on the waves. He accused her of being a drunk and threatened to put her off the boat if she were to vomit. We all chimed in on her defense and he became so angry that he sped off - running the boat as if it were a jet ski. We were all soaked from head to toe in our beautiful evening gowns. We complained to management and hopefully he was sent home for the remainder of the evening. I’ve never paid to be treated so badly.
Aruba is a happy island until you use the word “No”.
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