Clean room, lovely staff, great breakfast with enough options for hot food and an omelette station. Try to request a room with the park view as the city view is not very nice!
Margot
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It’s real Africa with locals staying here, bringing their family for Sunday brunch…. Staff is fabulous and the food quite tasty.
Jane
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I had no hot water for the 2 days I stayed there and this messed up what could have been a lovely stay for me. Also my bedside lamp did not work the first day.
Nicholas
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Fantastic place, gutted to only have a night there as was travelling on. But staff great, amazing facilities (was able to get a 5am run in the gym) - if I had longer would enjoy the pool and restaurant, and used it as base for national park. But regardless, great place - thank you!
Rajat
Business
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Clean room and good food
Gerald
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice room shame we had to leave early and didnt get to explore
Barry
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The room was spotless although the Ole Sereni is showing signs of being a little tired and could do with a bit of a revamp.
Staff were excellent and as before we enjoyed our stay.
Alafiyah
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Spotless rooms and excellent service
Hellen
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Good location near the airport.
Nice restaurants and food options.
Price could be a bit fairer.
Danette
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Beautiful room overlooking the Kenya National Park. Everything was clean. I love seeing all the African themed art, absolutely beautiful.
The food was SO good. Every single employee was outstanding, kind and helpful.
We ended up having to extend our stay due to a canceled flight back to the US, but honestly I love being here. The pool is wonderful, the grounds are beautifully landscaped. We recommend staying here.
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Faithbrenda
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
I really enjoyed my stay at ole sereni,My daughter had an amazing time here.The staff are really nice and friendly they were so helpful.Would stay here again.
Sheila
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
My stay was fabulous. The staff was all friendly, especially the Chefs and all his crew. Food was delicious and felt home.
Solomon
Business
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Your night receptionist was rude.
Robert
Leisure Family
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great rooms. The late check in and early check out was rough. I love the facilities. Thank you.
Garfield
with Partner
8.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
The staff , they were all excellent especially the security and the other gentleman at the door on arrival . Nothing was an issue and made our stay awesome 🙏
Kaitlin
Leisure with Friends
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The club room was okay, thought the view of the park would be better since we paid more specifically for that. Was pretty disappointed that the buffet dinner was average and they charged $45 USD per person without telling us the cost beforehand. They also did not mention that there was an option for a la carte which would've cost about $15 USD per plate.
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Garfield
with Partner
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
The staff was amazing , but booking was a bit busy as a group came in at the same time couldn’t be helped
Mariko
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Excellent service. The room was very nice. The view of the park was also a nice touch from the upstairs restaurant.
Polly
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The hotel was amazing. The staff were all lovely and the steak house had incredible food. They also made our room super special for our honeymoon with a great view of the nation park. Great place to stay.