Front desk staffs are very unfriendly and not too helpful with any request, they shouldn’t be in customer service business or they should be trained better for the job.

Very good hotel, but far from city center. Breakfast is all Rightp

Air conditioning was little poor

Beautiful hotel with excellent service.

Hotel is far from everything in Tbilisi, on the outskirts of the city. The only nearby landmark is Tbilisi Sea where you can't swim even in the summer. Property itself is in a very good condition with large rooms and large bathrooms and decent size balconies.

Friendly and helpful staff

The staff are not nice, the sink broken, AC controller screen broken and Shower head broken!!! If the room is not ready don’t listed!

This hotel is far from city center. We booked this hotel keeping in mind that it’s just a over night stay as our fight landed around 7pm and we thought we will just stay at the hotel. Where there was nothing in the hotel and we went to city center which is 15-20 and taxi takes around 8GEL. While coming back around mid night we got the taxi which took the double the amount. I would rather prefer staying in city center even for 1 night.

Dirty carpets, cold shower, bad cleaning.

The hotel is great and beautiful. Clean and looked brand new. Very friendly staff. Location is a little away from city center but very quiet area. They have great breakfast with omelette station.

This was by far the most unfriendly unhelpful reception staff ever. She was rude disinterested and not bothered. Really had a dreadful start to our stay

The staff was very nice. Besides that the rest of the hotel was disappointing.

Good overall but slight off town

The hotel is away from city hurdles. New and well maintained 5 star hotel. Huge reception hall. Huge recreational facility. Nice views. Away from city at a beautiful location. Taxi is very cheap and easily available. Really very nice hotel.

Helpful friendly staff, big and comfort room, reasonable price.

The facilities of the hotel are good, the rooms fine.. but where was problem with the AC and the hot water in the shower.. the hotel did not clean the room one of the days and did not change the towles.

The Hotel is very Chinese-friendly. A very good Chinese restaurant on second floor providing very good authentic Xinjiang cuisine. For a Chinese tourist, it really gives a feeling at home. The hotel is however a bit far away from city centre of Tbilisi. If you are doing mostly road trips driving around Tbilisi, this is a good base. If you would like to stay in the cultural centre and experience more the city, then it is a bit far away.

Everything was great. From staff to food to room. One little issue was with room service but it was taken care of quickly.

Nice hotel, clean and comfortable. The pool, spa and gym are located about 100 meters walk outside the hotel.

Amazing experience loved the breakfast and the pool with the jacuzzi.