Couldn’t get safe in room working, website advertised multiple restaurants but not all open. Things in room falling apart. Not awful, would stay again but not as expected from website , description or being a 4 star hotel.

I didnt get round to experiencing..n3xt visit, christmas

A very clean environment, rooms and the eating areas are spotless. Excellent staff.

Comfortable

Good hotel good service, the team is willing to help with a huge smile. Food is excellent

We were not informed that the pool area would be out of action during our entire stay due to renovations to the pool bar area. We were also led to believe when booking that we would be booking a double room with king bed - only suites have king beds apparently.

The proper is very old and expensive

Great location, good service. The free shuttle is the plus. Will definitely stay here again:))

Staff from the late arrival till this morning has been the best, helpful and courteous.. room lovely, outdoors breath taking.. first time in the Holy Land and hotel made my stay feel comfortable

I liked everything

Friendly service with excellent food

Friendly staff , always willing to assist! I enjoyed the bed and the bedding the most. The environment was clean and green. Love Botswana

The grading must be lowered! Nothing luxurious about it! The staff was friendly but they couldn’t do anything about the limited services. How does a four star hotel not have room service? No glasses. No teaspoons. Ridiculous!

Passable in a hurry nothing to rave about

Great place.

All good

When my girlfriend checked, the receptionist was very unfriendly and disrespectful to my girlfriend

Everything was awesome, the only thing very little hot water

Check in was quick and we were assisted with the luggage and the room is generally clean with all amenities. However, I paid for a room with a king size bed but we were shown to a smaller room with a queen size bed. The person who check us in is the same one who took us to the room after confirming I had booked a room with a king size bed. I raised the issue of the queen bed in the room and he quickly answered this mistake happens often and he took off as quickly as he could. Most disappointing. I should be reimbursed the difference as there was no effort to explain or to allocate us the correct room that we booked and paid for.

The front office staff are one inna Million and they are the hotel's best asset...Hats off and hands down.