We stayed for 2 nights and our experience was the worst so far from all so-called 4-5 star hotels. First of all, room 704 had many cracked marks on the wall, which proved that its room quality is zero and didn't match the photos advertised. After 1 night, the next morning we found out that our AC wasn't working. I contacted the receptionist 3 times, and all they said was they would send a technician, but we waited for more than 30 minutes in a room with a temperature of 30 degrees. I went down to the receptionist to ask how long I had to wait, as it was very agitating to wait in the room for the technician. Then they told me the same thing they said over the phone 45 minutes ago. At this point, I was very upset and asked them to refund the 2nd night so I could stay somewhere else. Their manager kept asking to give them a chance to fix it. After many rejections, I agreed to change to a different room. As we thought we would have a good last night in room 1405, it wasn't the case. When we were about to go to sleep, the lights inside our room started tripping multiple times for no reason. Luckily, the technician came and fixed the power board so we could have power back in our room (yes, only our room had a problem, not every room on the same floor). Also, note for yourself before you decide to book this hotel, their rooms are not soundproof, so you will hear literally everything happening in the hallway and some of their lower-level rooms (our 1st room on level 7), you can hear music going on the whole day, even at night, so you will hear that music during your sleep. I will leave my review here so you guys won't have to go through what we've been through at this hotel!

The staff here were amazing, making my trip a happy one. Breakfast buffet was great 👍. I'd give all the services a 10/10.

The staff were friendly, helpful, and polite. The rooms were clean, and the breakfast was good.

The reception desk is on the 6th floor. You have to carry your suitcase up to the 1st floor to get to the elevator lobby and then up to the 6th floor for check-in. It's a bit inconvenient with heavy suitcases.

It's so lovely, moms! They let you check in early, and the room is clean too. 100 points!

One of the recommended properties in Da Nang City. Not so close to the center, riverside, or beach. But you can rent a bike to drive around. You must have an international driving license, otherwise, you rent from outside the hotel. A pleasant place to stay indeed with the value of money.

The staff were enthusiastic, and the parking was convenient at all times. The rooms were clean and beautiful. Eley, Hang, Bella

The room has poor soundproofing; conversations or footsteps in the next room are very loud. Those sensitive to sound should consider this before booking.

The staff was friendly and helpful. The breakfast was good.

Everything was fine except the handheld showerhead was peeling off, and it scratched my skin while showering.

It was a wonderful experience staying at this hotel.

I've been here twice but the breakfast is still the same. Not good at all. The staff is cute and enthusiastic.

Everything is ok, will come back here! Thanks

Hana & Elly are enthusiastic and friendly. The hotel is fully equipped, I will come back🥰

The hotel is conveniently located, very close to Cho Con Market. The room is generally fine, but the air conditioning isn’t functioning well — it remains quite warm even when set to 19°C. Additionally, the bathroom gets extremely hot, especially in the afternoon, as it seems to absorb a lot of heat through the glass.

Unfriendly staff, room quite old, curtains can't be pulled.

Service OK, clean, friendly, easy to find food outside the hotel 👍👍

The accommodation is comfortable, close to shops, pharmacies, restaurants. The hotel has a play area for children. The service is very good. The location of the hotel is quite convenient to travel anywhere. There is a variety of food, very delicious. If there is a chance to go to Danang, I will stay here again. The room is spacious, the bathroom is spacious, not stuffy, airy, open, the children can run and play.

Nice location, clean room, friendly staff, quick procedure…

I love the view of the toilet and shower here... 🤪