R***a

Leisure

10.0

/10

Reviewed 6 day(s) ago

The service is very good and the staff is very nice and polite

See original

Find this review helpful?

Kasman

Leisure

8.4

/10

Reviewed 6 day(s) ago

The staff are friendly and attentive. The safety and comfort of hotel guests are taken care of. Since I'm a smoker, every time I want to smoke, I have to go down to the designated smoking area or the parking lot. This often inconveniences the customer service staff, who have to ask for help using their elevator card to get to their room. But it's a great way to ensure the comfort of hotel guests.👍

See original

Find this review helpful?

j***a

10.0

/10

Reviewed 1 week(s) ago

Great service and strategic hotel.

See original

Find this review helpful?

Accommodation's Reply

28 May 2026

With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!

See original

E***i

Leisure

8.8

/10

Reviewed 2 week(s) ago

Comfortable stay at this hotel, the staff are friendly and nice😍

See original

Find this review helpful?

F***E

6.0

/10

Reviewed 3 week(s) ago

Sorry, but the bathroom smells of urine, it has been reported but there has been no improvement.

See original

Find this review helpful?

Sasa

8.7

/10

Reviewed 4 week(s) ago

Sometimes the receptionist is not friendly

See original

Find this review helpful?

R***D

10.0

/10

Reviewed 4 week(s) ago

Very comfortable, nice, and best service.

See original

Find this review helpful?

Mathias W.

Leisure

6.4

/10

Reviewed 7 week(s) ago

I was given a room on the 2nd floor where the room air conditioner was not working properly. I had to sleep on the floor because the room was very hot. This was the worst experience. I am happy to stay at this hotel.

See original

Find this review helpful?

Accommodation's Reply

20 Apr 2026

Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free

See original

abdi r.

8.5

/10

Reviewed 9 week(s) ago

best hotel in service

See original

Find this review helpful?

Accommodation's Reply

20 Apr 2026

See original

JOSIAS R. B.

10.0

/10

Reviewed 10 week(s) ago

Cool, comfortable rooms, right near the main highway of Abepura, Sentani and towards Jayapura city

See original

Find this review helpful?

Accommodation's Reply

31 Mar 2026

See original

E***a

Staycation

10.0

/10

Reviewed 10 week(s) ago

The service is great. Keep improving.

See original

Find this review helpful?

Accommodation's Reply

31 Mar 2026

See original

A***e

9.7

/10

Reviewed 10 week(s) ago

Friendly staff, good service, very satisfied

See original

Find this review helpful?

Accommodation's Reply

27 Mar 2026

See original

Rayya C.

5.9

/10

Reviewed 11 week(s) ago

The way to clean the room has been improved even more... don't just sweep and mop.

See original

Find this review helpful?

Accommodation's Reply

27 Mar 2026

See original

Royke I.

8.5

/10

Reviewed 11 week(s) ago

The hotel staff is friendly and the room service and restaurant facilities are excellent.

See original

Find this review helpful?

Accommodation's Reply

27 Mar 2026

See original

M***a

Leisure

8.5

/10

Reviewed 11 week(s) ago

The place is in the middle of the city and the rooftop is the best place to hang out and see the city view.

See original

Find this review helpful?

Accommodation's Reply

27 Mar 2026

See original

M***a

Leisure

8.5

/10

Reviewed 11 week(s) ago

Please pay attention to the room cleaning.

See original

Find this review helpful?

Accommodation's Reply

27 Mar 2026

See original

R***a

8.5

/10

Reviewed 11 week(s) ago

Please improve your cleaning methods to make the room cleaner...

See original

Find this review helpful?

Accommodation's Reply

27 Mar 2026

See original

R***a

Leisure

9.7

/10

Reviewed 11 week(s) ago

Nice hotel and good service, every holiday and business trip to Jayapura I definitely stay here.

See original

Find this review helpful?

Accommodation's Reply

27 Mar 2026

See original

H***i

Staycation

9.4

/10

Reviewed 13 week(s) ago

I booked for a friend, and check-in was easy. The roadside location makes it easy to get around. The room was comfortable.

See original

1 people find it helpful

Accommodation's Reply

18 Mar 2026

See original

Yohanis R. F.

10.0

/10

Reviewed 14 week(s) ago

Cool, clean room as pictured, friendly staff, good lift because you can use a new card to enter

See original

Find this review helpful?

Accommodation's Reply

05 Mar 2026

With our deepest respect from Horizon Hotel Kotaraja! Thank you for taking the time to share your experience at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay and the facilities and services we offered. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We look forward to welcoming you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany, Coordinator

See original

Horison Kotaraja

Overall Ratings & Reviews Horison Kotaraja

8.7

8.6

8.8

8.9

8.7

Traveler Reviews Horison Kotaraja