Hotel Nikko Guam

Explore Hotel Nikko Guam
8.2
Very Good
From 1,260 reviews
Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews Hotel Nikko Guam

Number of reviews per page
20
40
Top reviews
Keith
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8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The view
Richard
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2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not so good for Americans - restaurants expensive buffets only Music too loud on pool area reaching to 6th floor
Tim
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok
Jose
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Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best value in Tumon hotel resort area. Friendly staff. Clean rooms.
Edward
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2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is fine except the TV no wifi you can’t watch Netflix and YouTube etc. The staff on pool and beach area the worst service I asked for a towel and he said is not available at this time I said why? He said everything is been wash and if you want go back to your room and get your towel. I said that’s far I am here already I don’t want to go back there and then coming back here and he said to me sorry that’s it. No customer service at all and he rude too.
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CHI HUNG
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Nikko Guam wasn't too bad as some quests comment. But the fish at beach will bite the visitor ( since my arm was biting and bleeding ) , which needs to be informed!
Brandon
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is exceptional for the price point. Room was very clean and comfortable. Great view of the touristy spot just below and a short walk to the beach. Very clean room and appointed just fine. The little roofdeck area with a bar is a nice idea and if not too hot, would be enjoyable. Parking is very simple and easy. Would definitely stay again.
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Maggie
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with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was so spacious for my family and I. My children were able to accommodate the living room space freely. The only thing I did not like was we paid extra for the premier lounge however upon check in food seemed stale and it took them awhile to replenish. Upon replenishment food was cold and hard. We enjoyed the room but if you are looking at getting the package deal with the premier lounge its not worth it. Food ran out fast and it didnt taste fresh.
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Megumi
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not bad
CARLY
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room is clean, service is great. Front Desk staff is friendly and helpful. Ocean front view is satisfying. Love the breakfast too.
Nahman
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice rooms, good service, tons of activities and good food. Only improvement needed is in maintenance
Arwin
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with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There were stains on the carpet. Everything else was good
MARIA ERIN MAULION
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Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall experience is a 3.5 out of 5 stars.
Charlene
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with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was my first time staying at Hotel Nikko, and while I enjoyed my visit, I wanted to bring a few matters to your attention. I noticed that the bathroom appliances are in need of some TLC or replacement, and the tiling could also use some attention. Despite these issues, I am confident that things will improve, and I look forward to returning in the future.
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Elise
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2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

beautiful view but horrible rooms. all amenities are closed, gym is full of mold, also the room itself is full of mold. you can feel the springs in the bed, the air conditioning is hardly on. front desk told me to book through expedia because if you book through the hotel itself it's way more expensive even with a military discount. left there yesterday and got sick that night. thankfully the staff did give me a refund
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Nathan
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful spot despite the recent typhoon devastation.
Emilio M.
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with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Swimming pool close due to the tropical storm/typhoon.
Christina
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was quiet and restful. The Island is in recovery mode from the super typhoon. It was a great place to rest for a night.
Sherlyn
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with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

When we dequest for extra oillow it never came and towels it came after 2 hours.
Abraham
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Grateful my family and I are weathering the typhoon at Nikko!
Number of reviews per page
20
40