Dear Mr. Arganza, This is a message from The Zuri Hotel & Convention Dumai. Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of all our staff, the comfort and cleanliness of the rooms, and our spacious swimming pool facilities. This compliment encourages us to strive for the best service and to provide comfortable and memorable stays for all our guests. We hope to welcome you again at The Zuri Hotel & Convention Dumai. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for taking the time to write a positive review about your stay at The Zuri Hotel & Convention Dumai. We are delighted to hear that you were impressed with the friendliness of our staff, the delicious food, and the cleanliness of your room. We are also pleased that the hotel's convenient location and proximity to various amenities made your stay very comfortable. Your compliments motivate our entire team to strive for the best service and create comfortable and memorable stays for all our guests. We look forward to welcoming you back to The Zuri Hotel & Convention Dumai on your next visit. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Warmest Greetings from The Zuri Hotel & Convention Dumai, Thank you for sharing your positive feedback. We are delighted to know that you enjoyed our strategic location in the heart of Dumai, the cleanliness and comfort of our rooms, as well as the breakfast selection. Your appreciation motivates us to continuously maintain our service and quality standards to ensure a pleasant stay for every guest. We look forward to welcoming you back to The Zuri Dumai for another enjoyable experience. Warm regards, Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai

Dear Valued Guest, The Zuri Hotel & Convention Dumai would like to express our gratitude for your compliments and trust in The Zuri Dumai. We are delighted to have been one of your choices during your stay in Dumai. We hope to welcome you back again for an even more memorable stay. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you very much for your review and compliments. We are delighted to hear that you felt relaxed and comfortable in the atmosphere at The Zuri Dumai during your stay. We welcome you back to enjoy another wonderful time with us. We look forward to welcoming you again. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you, Dita, for your positive review and feedback after your stay at The Zuri Hotel & Convention Dumai on August 16-17, 2026. We are delighted to hear that you recommend The Zuri Dumai as one of the best hotels in Dumai. Such support and trust mean a great deal to us and motivate our entire team to strive to provide the best service and memorable stays for all our guests. Thank you for choosing The Zuri Hotel & Convention Dumai. We hope to welcome you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Thank you, gentlemen and ladies, for your review and compliments. We are delighted to hear that you enjoyed the hotel's cozy atmosphere, the rooftop pool, and our delicious breakfast. Your compliments motivate our entire team to continue striving to maintain the highest standards of facilities, comfort, and cuisine for all our guests. We hope to welcome you back to The Zuri Hotel & Convention Dumai in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for sharing your feedback with us. We’re delighted to know that you’re enjoying your stay with us so far! We also appreciate your honest comment regarding the fried rice. We will share your feedback with our F&B team as an opportunity to improve the taste and quality of our dishes. We hope you continue to have a pleasant and enjoyable stay with us, and we look forward to making the rest of your experience even better! Warm Regards, Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you, Syahreza, for your positive review following your stay on August 8-9, 2026. We are delighted to hear that you felt comfortable during your stay and received a warm welcome from our hotel team. Your compliments mean a lot to us and encourage our entire team to strive to provide the best service and create a comfortable stay experience for all our guests. We hope to welcome you back to The Zuri Hotel & Convention Dumai in the future. Sincerely, Dimas Wira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you, Syahreza, for your positive review. We are delighted to hear that you felt comfortable during your stay at The Zuri Hotel & Convention Dumai and received friendly service from our team. Your compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you back again in the future. Sincerely, Dimas Wira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your positive review. We are delighted to hear that you enjoyed The Zuri Hotel & Convention's excellent location and convenient access to various areas of Dumai. We look forward to welcoming you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

Dear Mr./Ms. G***t, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for choosing to stay with us and for sharing your rating of 8.5. We are pleased to know that you had a pleasant stay at our hotel. Your feedback is truly valuable to us as we continuously strive to improve the quality of our facilities and services. We hope to have the opportunity to provide you with an even better experience on your next visit. We look forward to welcoming you back to The Zuri Hotel & Convention Dumai soon. Warm regards, Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai

Dear Valued Guest, Sincerely yours, from Zuri Dumai Hotel & Convention Centre! Thank you, Ms. Kesiah Angel, for taking the time to share your experience staying at Zuri Dumai Hotel & Convention Centre. We sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate your feedback and have reported the situation to the front desk. Your feedback has been noted, and we will immediately coordinate with the technical and housekeeping departments to resolve this issue promptly and prevent it from happening again. Thank you for your support and encouragement to all the staff at Zuri Dumai Hotel & Convention Centre. We look forward to welcoming you back again for an even more comfortable and enjoyable stay. Sincerely, Dimas Vira Kresna, General Manager, Zuri Dumai Hotel & Convention Centre

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai. Thank you for your excellent review and perfect rating. We are delighted that you have given us such a high rating, and we appreciate the friendly service from all our staff. We are honored to have provided you with a comfortable and memorable stay. Such compliments are a great encouragement to our entire team to continue providing the best service, maintaining the quality of our facilities, and ensuring every guest has a memorable stay. We look forward to welcoming you back to The Zuri Hotel & Convention, Dumai in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your review and appreciation of The Zuri Hotel & Convention, Dumai. We are delighted that you were impressed with our excellent service and the friendliness of all our staff. Guest satisfaction is our top priority, and such compliments motivate our entire team to continue striving for friendly, professional, and memorable service. We look forward to welcoming you back to The Zuri Hotel & Convention, Dumai on your next visit. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

Dear Valued Guest, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for sharing your feedback regarding your recent stay at The Zuri Hotel & Convention Dumai. We sincerely apologize for the inconvenience and disappointment you experienced when the room assigned did not match your request for a non-smoking room. We understand how important room preferences are to our guests' comfort, and we regret that we did not meet your expectations on this occasion. Please be assured that we take your feedback seriously and will review this matter with our team to ensure that guest preferences are communicated and accommodated more accurately in the future. If there were any limitations in room availability at the time of check-in, we apologize that this was not properly explained or addressed. We hope to have the opportunity to welcome you back and provide you with the comfortable and enjoyable stay that you rightfully expected. Sincerely yours , Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai.

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your excellent review and rating of The Zuri Hotel & Convention Dumai. We are delighted to hear that you were pleased with the friendliness of our staff and enjoyed the atmosphere and facilities of the hotel. Such positive feedback is an encouragement to our entire team to continue providing friendly, professional service and creating memorable experiences for all our guests. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your excellent review and rating of The Zuri Hotel & Convention Dumai. We are delighted to hear that you were pleased with the friendliness of our staff and enjoyed the atmosphere and facilities of the hotel. Such positive feedback is an encouragement to our entire team to continue providing friendly, professional service and creating memorable experiences for all our guests. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your excellent review and rating of The Zuri Hotel & Convention Dumai. We are delighted to hear that you were pleased with the friendliness of our staff and enjoyed the atmosphere and facilities of the hotel. Such positive feedback is an encouragement to our entire team to continue providing friendly, professional service and creating memorable experiences for all our guests. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for taking the time to share your feedback with us. We greatly appreciate your comments and are delighted to know that you chose to stay with our hotel. We have forwarded your feedback to the relevant team members as part of our ongoing efforts to improve our service standards and provide a better guest experience. We greatly value your comments as they help us improve the quality of our service. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai