We booked the room with 1 queen and 2 twin beds because there were 4 of us. We checked in to find the twin beds locked into the wall with no key. There wasn't a phone number in the email confirmation. I tried emailing- no response, not even the next day. I found a phone number on the website, but it didn't go thru. I tried texting, but no response. There were also only 2 towels. When you book a room for 4 people, you expect that 4 people will have a place to sleep. You also expect that there would be a number to contact if you needed help. It was false advertising.

No breakfast. It’s a self serve hotel.

From the posting it is not immediately clear the hotel does not have any service on site, or that it is nested within a shopping center with an entry difficult to access. Having those facts in the posting is an important deciding factor for travelers. More detailed feedback: no bathroom fan/air circulation, a cupboard is installed at head-heigh in a very dangerous and inconvenient location.

We had a lovely stay for 2 nights and it served our needs very well. The check in was chaotic - being told to expect an sms with room details etc only to receive the sms 36 hours later !!! - but once in everything was fine. If the check in does not work well - and others checking in also had problems - for goodness sake have someone to hand easily.

Frich’s was clean, quiet, and much nicer than expected given that it is unstaffed. Highly recommend!

check in

It is the same building as a shopping mall.

Nice euro standard. Modern. Clean. Nice shared lounge area where you can bring your food and prep the breakfast. (There are 3 grocery stores 1-3 min walk)…Ah! Our room was on the river side- nice view!!! And peaceful overall. Safe parking.

The hotel rooms are not large but are very clean modern and convenient. Plenty of common area space with ample seating, there is a large conference room. Plenty of parking and Tesla EV recharging stations. Grocery Store at the ground floor has hot and frozen food options. Cafe is on the second floor. OnSite Coffee machine makes very strong coffee.

Is decent hotel but is no ac in the room

Looks new

Sometimes requests were taken care of quickly but other times fell on deaf ears, without any type of response. Conveniently located next to shopping mall with grocery stores.

The check in process was tedious, the machine did not work. After trying almost an hour I tried calling hotels.com which did not recognized the itenary number. So I was stuck with not being able to talk to an operator or person. Anyhow, alnost after 2 hours we Finally received help and got the rooms. The rooms very very nice with a good view. However, try ti stay away from rooms 1, 2 and3 as illmanned people tend to gather there laste at night and early in the morning, disturbing your sleep and stay. The staff was very very nice and helpful, when available.

The apartment was on the fourth floor with no lift. Difficult to manage with luggage and physical limitations.

Quite far from railroad station and buses. Directions to check in are confusing. No soap/shampoo in bathroom.

This hotel was quite an experience as checking in and out is done in a terminal. No person in sight. The hotel is on a third floor, part of a nice shopping mall.

Good hotel in a good spot to go to Trollstigen! Nice, clean, centrally located. Check in/out could be smoother like scanning a QR code instead of having to look up booking references. You have to type in all booking references if you book more than one room using the same name.

It’s a unstaffed hotel but very clean and comfortable. Checkin was very easy

It was easy to find and had free parking. The rooms were very up to date, but small (as everywhere in Norway). The checkin was confusing because I was supposed to get a sms with the door code, but it never arrived. I got lucky because someone who worked there happened to come out of the door and gave me the code.

Fine rom og oppoldsrom