Room was clean and served its purpose

Our reservation was for a rooftop duplex room with a view. However, upon arrival at the hotel, we were unfortunately accommodated in a different room in a different building. We were very tired and accepted it without complaining. So, we didn't really care about the view.room clean .

The breakfast was good, but it cost extra.

I had a very nice stay. The room was spotless and all furniture and curtains looked brand new. My check in could have been better. I did not get the room i reserved because that hotel was closed for renovations. They sent a message to tell me and give me instructions to check in at their other accommodations nearby. I was already at the property, though. Other than that, great stay!

The place was dirty, trash everywhere, the toilet had no seat, it was broken. Nobody has helped me with my refund. the place looked really nice in photos but unfortunately it wasn’t at all what we experienced. I am so disappointed. I traveled with my family and kids. This was very very disappointing. We ended up leaving, booking another hotel, and we tried to contact someone, but nobody answered.

Amazing stay at Arial Loft for 2 days vacation in Valona with family New building, confortable and ecofriendly, with two bathrooms. 👍 Strategic location, only few minutes from the city center Staff and services at top levels of professionality and availability. Close to the beach and good restaurants around

We had rooms in the building 300 meters away. Rooms were clean but outdated. We stayed just one nt on the way to Greece. The highlite was the restaurant in the main part of the hotel.

The service was great and the hotel was clean.

The hotel was very nice very close to the beach ( although the most beautiful part is a bit far) the place is quite and the neighbourhood too. The service is excellent , and the person in charge answered back in a timely manner.

Second stay at Arial and same good service. Some furniture items could do with a little tlc but for a very reasonable price you get everything you need. Owners are very helpful and will do most things if asked. Breakfast is to die for and reasonable at €5, perhaps a little too reasonable. Shops are closed by as well as several restaurants and bars and the beach is a 3 minute walk away

This is a clean and welcoming place to stay. You are close walking distance to the beach, 20 minute walk to the city and some great restaurants and small markets and bakeries near by. We extended our stay here.

We were in a great location a quick walk to the beach, 15 minute walk to the city of Vlore. There are some great restaurants nearby as well as markets and coffee shops. The only thing we did wrong was follow google maps though it brought us there we did walk through a sketchy area. We quickly figured out instead just walk to the beach and go right in about 15 minutes as it’s easy to find. It’s in a nice area but the wifi is not what you are use to in North America. We liked it so much here we actually extended our stay.

The property is absolutely fine for people wanting no frills. There is plenty of space for 2 people but the apartment comes across as if they aren't quite sure what to put in there. There was no kettle, only 3 of each piece of cutlery and only 1 teaspoon, 3 cups and 3 glasses which is strange as the apartment can sleep 4 people. A small sofa would be a fantastic addition as well as the availability of extra heavy blankets. There were no instructions for the cooker or any checkout instructions. All simple things to make the stay more comfortable and could add value for the owners. I would also suggest the option of a welcome basket would also be a welcome option (obviously at an additional cost) The walk to town is about 10 minutes but the local bars like bar minimal is an excellent destination with good food and beer and well worth a visit Don't believe the stereotypes, Albania is wonderful, give it a go and be pleased

They had to book is at another site for the 1st night,. The 2nd night was not on the property shown in the picture. There was no hand soap, no dish washing soap. No paper towels. No both soap. There was some trash from the pervious occupants

Hotel was in good location with great staff and very helpful. Like other people have commented it's a shame to get isolated down the street away from everyone and I believe that if you make a booking you should be informed of that, some will be happy with that others like me won't and can choose somewhere else to stay, I kind of felt conned when I turned up and was told welcome but you're not staying here we've put you in the overflow accommodation

Budget room is exactly as pictured but NOT in the vila arial. It was actually down the street in a seperate place. The room WAS as advertised and great for price, just not in the vila as shown in the pictures

It was okay and underwhelming. The description and photos were deceiving. They have 7 to 8 “villas” which are just apartments. The main place was beautiful and that is where we wanted to stay but there was no explanation or details given so we ended up at one of the other places. The room itself was okay, nothing crazy. It was annoying that for four people, there was only one roll of toilet paper. Also the windows and door didn’t have blinds so when the sun rose, it blinded us so early in the morning. Vlora has so many other beautiful hotels that are worth it. The amount I paid was disappointing. I don’t blame the lady who managed and cleaned that apartment. She was very kind and understanding. But the manager was very arrogant and not helpful.

The property itself is lovely, well maintained, and picturesque. The staff were helpful and provided a wonderful breakfast. I don't know if this was typical, but there was a neighborhood dog that barked constantly, all night long. I feel badly for the property as that is not their fault, but I was unable to get any sleep at all as a result.

It was very comfortable. I felt like at home and my family is helping me. The business owner Beni was very professional and show a very good attitude.

Beni is the man. He runs the whole place. Very responsive and accommodating. The main place, Vila Rilas was very nice and clean. The rooms were spacious and there was a nice breakfast spot on site. We had booked four rooms but only two of them were actually at Vila Rilas. The other two were off-site nearby. They double booked one of the rooms and we got shuttled to another place 900 meters away and was much lower quality than what we thought we were getting. That was misleading because I believed I was booking 4 rooms at Vila Rilas. There was also a nasty sewage smell coming from the bathroom and we had to keep the bathroom door closed at all times. Overall it was a good experience.