7.6
Pleasant
From 117 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

9.0

Service and Facilites

7.6

Traveler Reviews Villas Caroline

Number of reviews per page
20
40
Top reviews
sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We had a fabulous time. As we have never been to all inclusive before and we choose half board it did take me a couple of days to get my head around a couple of issues, mainly having to pay for water and coffee after breakfast. Overall a wonderful stay. Rooms are beautiful, every room has a view of the sea. As a buffet goes the food was good to very good some nights and plenty of variety.
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Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Rooster in garden makes a homely feel together with sound of ocean. Beach chairs and umbrellas just a step down from room we were in. Open restaurant. Is pleasant looking out over activity of boats taking out tour groups or and the sunset. Bathroom condition is tired and no towel rails. Supermarket close by which is handy as there is fridge, kettle and 4 burner hot plate but no supplies or water. There are some nice restaurants and some clothing and boat tour shops very close. P
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david
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Only gave 4 stars as we thought the food quality was not as good as last year when we visited Good points Great staff and the hotel is doing some renovation would stay here again the local area is nice good choice of restaurants With a bit of effort this hotel could be 5 star
Grace Beatrice Aida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Great beach and location. Rooms were spacious and clean a bit dated but still very nice.
Melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

We loved our stay at Villas Caroline. We visited for our friend’s wedding on the beach, which was beautifully organised by the hotel. Our room was a welcome cool temperature from the heat outside. The balcony overlooking the sunset was a great way to spend our evenings. Staff were always happy to help, whether it be food requirements, taxi booking or spa services, any request we had they were happy to help. We can’t imagine staying anywhere else on the island.
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Yorgensen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Pros: safe parking. The hotel is in front of the beach. Excellent staff. Clean rooms. Good beds. Cons: no wifi in rooms. Need to be outside in the lobby area to get wifi. Rooms needs updating. Some rooms have no safe. During our stay the room next door was being renovated. There were loud noises and dust. When we notified management we were promptly moved to another room. Overall this is a good place to stay if you want a beachfront and safe car park. The staff are really good. I would recommend this hotel as it is good value for money. Will definitely use Villas Caroline again.
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Cleto
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

The room is comparatively small. No drinking water bottles, tea/coffee amenities in the room as other similar hotels. Bed in not comfortable and sound emitted squeaky. Bath facility very cramped-up. Breakfast was good. Staff is courteous. Hassle free check in and check out. Beach area is clean and enjoyable.
Sheila
6.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

No comment
david
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Good hotel nice staff and food and beverage were good Hotel in need of updating but did not spoil our enjoyment of our holiday Great evening entertainment Will stay again
Ernst
8.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

The best thing about Villas Carolina is its beach location and the room We always makeour bookings 3-4 months in advance and inform the hotel that we DO NOT want ground floor room! They were not able to take this into account .... after 2 days of staying in a narrow ground floor room we got the desired. If this or similar room could be confirmed to us after booking, we would certainly book this hotel again Breakfst only for a few weeks in the future :-) However, in relation to other hotels 3 and higher star rating, room and beach are the only motivating reasons. Although people are quite nice and some even exceptionally striking service and guests well-cared. The majority who shape the overall picture are "Indian mentality corresponding" slowly shuffling through, perception-blind waiters. Supervising staff playing on their cell phones, brainlessly immune to any improvement measures. Examples: unacceptable loud disco music in the only open air bar. without any age group Guests ... To book"all incl" only for to includ food, wine, bier drinks is not even worth it if one pay prices that exceed those of 5 star hotels. But escecially not because the kitchen creativity is cased in Indian defined barriers. Breakfast: A simple «unsweetened» croissant - missing, instead plenty of typical dripping sweet overweight-preserving pasterie.. The same with the evening desserts... and the food, majority wise typical Indian cardamom spiced dishes..
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Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Very clean and tidy room except that there was a kettle in the room with no tea or coffee or milk supplied
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

I liked the rooms looking out to the sea and the staff were very helpfull.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

The biggest problem was no potable water We had to buy our own water bottles and refill them from one point at reception. In this day and age it is not difficult to sanitize all water going into a property. When you shower, clean your teeth etc, you have to drink/rinse out of a bottle. Their wifi was also limited.
Verified traveler
8.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

A great hotel with good access to the village of Flic en Flac. Nearby to a supermarket and several reasonable restaurants. A wonderful beach for walking (or lazing) and a nice lagoon to swim in when it gets too hot (and observe the colourful tropical fish!)
Antony
8.0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

The beach location was very good, with lovely white sand and a large lagoon before the sea. The room accommodation was clean and well looked after with daily cleaning, a good size clothing storage and a nice bathroom, although the water was only a nice temperature on the last two of six nights. The food was good quality, but the service wasn't always even after our sixth breakfast / evening meal. Evening entertainment was French speaking and therefore of little interest to anyone not understanding the language. Check in and out were satisfactory, although not warm and friendly. An agreeable cost, good beach location and worth a visit, but don't expect top quality.
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Verified traveler
4.0
/10
Reviewed 471 week(s) ago

Expedia Group verified review

well for the money £130 or more a night it was very dissapointing.It resembles one of the "industrial" type Tunisian hotels that cater for huge numbers of guests.........There was an attempt to "entertain " the guests all the time...but the music and sound system were deafening.....from our room nearly 100 meters away it was overpoweringly loud. At the bar it was deafening.It need not be so loud. The food was execrable and I did not go near it. But this is par for Mauritius and the biggest grudge I have about the tourist industry ...the food is foul and overpriced. Mauritian home cooking is delicious...or was...but the insipid buffets and the poor quality seafood which is mostly imported frozen is sad. There is much better food in London.I acknowledge that the meat mostly has to be imported from South Africa and elsewhere...but how a tropical island cannot supply fresh fish is a disgrace............overfishing and the predations around the reef for decades have all but destroyed Mauritius's unique fish ...for the table and for the snorkel and sub aqua enthusiasts..
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Chas
2.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

I booked and paid for a superior room, was advised before I arrived that only standard room was available, which I was OK with. I advised Expedia that I required a refund, but never heard anything back. The food at this hotel is disgusting, would not even feed it to my dogs. The rooms are OK, but every time I had a shower, I flooded the bathroom due to gaps in the wall/door. toilet stuck away in a tight corner and didn't flush properly. Only good thing about this hotel is the location right on the beach, but then there are plenty of others with a similar situation, so I would book those instead. i would never recommend this hotel to anyone.
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tze him
10.0
/10
Reviewed 501 week(s) ago

Hotels.com verified review

it is in a good location, closest to the beach and with reasonable walking distance to the restaurants. If you go there by bus, it's only less than 5 minutes walk. Walking to restaurants and supermarkets are like 10 minutes only. Facilities are good enough. I have been to the Anelia Resort just beside it, the facilities there are a bit better, but the location is less good, also in there you cannot enjoy the beach. So Caroline is still a good option, though it is more expensive than Anelia.
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G
4.0
/10
Reviewed 505 week(s) ago

Expedia Group verified review

This is my 5th stay at this hotel, and the superior room that they had for me (317) was one located right above the entertainment area and where the band plays nightly. I asked to change rooms but the only one available was on the ground floor. Given the safety issues governing hotels in Mauritius, I refused the ground floor room. The reservation manager, offered her apologies stating that the hotel was full. On my first night, the hotel was catering to a wedding.We were unable to sleep until after midnight and the guests had finally stopped cheering. What was disappointing was that during my stay, I could tell that the hotel was barely half full and even at breakfast only a third of the tables in the dining room were occupied. Also not many guests on the beach. The manager of the spa confirmed that the hotel was not very full that week end. I was happy that I had previously cancelled my second booking 22-24 July at that hotel and opted for another establishment. I must thank Angel at reception who accepted a late check out in order to compensate for my first bad night.
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Jonathan
8.0
/10
Reviewed 530 week(s) ago

Hotels.com verified review

There are smarter hotels on flic en flac beach but this one has the biggest stretch of sand and apartments are well spaced out. Good value for money and the sea views are quite something.
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