A comfortable hotel to stay in Penang. Spacious rooms and good service.

The hotel staff is friendly and very helpful. It's strategically located near a food court.

Good. Easy access because it's in the city center. Comfortable.

It's okay for the price, I suggest making a sliding door for the bathroom so that it's easier to get in and out.

The hotel staff was very helpful during my stay. My parents needed a wheelchair, and the hotel had one available. I'll definitely stay here again if I ever return to Penang.

The staff was very friendly, but the room was a bit lacking in cleanliness, as sand was found on the bed. Hopefully, cleanliness will improve in the future.

For those looking for a budget-friendly hotel, this one is highly recommended. While it may have some shortcomings, it's generally okay. The staff is friendly and accessible.

The price and room amenities are appropriate, so don't expect too much. The room floor was sticky even though I just checked in. You get what you pay for. Although this is not a luxury hotel, there is a well-functioning elevator + resident security (you have to tap your card to get on the elevator) and there is also a ramp at the front of the hotel. If you want to eat durian, Chinese food, foot reflexology, drink coconut water, Wellings pharmacy, eat dim sum early in the morning, you can walk because it is very very very close.

Staying 4 nights here, room is clean enough. Dispenser, iron, shared refrigerator.

We stayed for three nights. The room wasn't cleaned on the second and third days, even though we'd asked the front desk to do so. The AC in room 507 had a broken wing, pointing directly at the bed, unable to be directed elsewhere. The owner didn't seem to care about this issue.

The room was very spacious, and my mom and sister were very comfortable. The staff were friendly and helpful, and the service was tailored to our needs. It's close to LGL Hospital, Penang Plaza, and other eateries.

Mantap good location .. i stay here everytime we go to penang

Favorite hotel when visiting Penang👍😍

The location isn't too far, so just walk ahead and you'll find plenty of food vendors. The rooms are okay.

The room smelled of cigarettes and was small. The bed also smelled of cigarettes. The AC took a while to cool, and the door wasn't secure. I was a bit disappointed with this hotel.

The hotel staff is quite friendly, but amenities like towels can run out.

The condition of the room was a bit dirty and dusty and some of the bathroom utilities were damaged.

Dusty room, rarely cleaned and swept.

The staff was friendly and they let us store our luggage. It's just quite a distance to get to everywhere. Was it me who didn't know the shortcuts? The first day we arrived, there were no water bottles provided at all, only a dispenser for refilling water. The room was prepared in a hurry, and towels weren't ready either. So we walked in and out again until evening when the towels were ready.

The location is easy to get everywhere, and there are plenty of food stalls around the hotel. The hotel is clean, with clean rooms and bathrooms.