Have stayed many times over the years and been very happy, unfortunately the condition and smell of my room was not up to standard this time. I booked and paid for a room for 2 people months in advance but was given a room set up for 1. I don’t expect to stay there again.

The staff is amazing, very friendly and always available to help.

The green surroundings have a calming effect

It was quite noisy.

relaxing

The staff were very courteous, friendly, helpful and committed to making our stay comfortable and meet out expectations. I received calls to check on our stay during the stay. The cleaning lady that attended to our room was very polite and helpful too. I was extremely impressed with the cleanliness of the suite and we felt safe that all the COVID 19 restriction were adhered to.

I booked this hotel, but it is not operating. They arranged another Cresta in Francistown which is cheaper than this hotel. Not yet replied how to compensate the difference.

Very nice place to be and will definitely revisit ....

Probably the best hotel in town. Room was in general good condition and felt clean. Locationwise it helps to have a car otherwise taxi might be required but it is only a short ride into town. Staff were very friendly and helpful. A very good experience.

One of the best hotels ever to stay at. The experience was very good and the staff is very friendly as well as very quick to respond.

Our stay was great and the room condition was excellent.

Recommended. Clean, comfortable, secure parking. Good breakfast was included, which had eggs cooked to order, plenty of fresh fruit and several other buffet items. I had inadvertently left my computer at the previous hotel we'd stayed at and asked the front desk for assistance in having it shipped to me. One of the reception clerks was very helpful in reuniting me with my computer. Overall, staff was friendly and attentive. Grounds are pleasant as well.

The set up, beautiful gardens, friendly and competent staff

beautiful place with friendly staff, ideal for vacation and business trip

Great lodges, clean, nice area, nice restaurant. Was promised an email of my invoice but have not received it - therefore the neutral rating on service.

The staff were very friendly and helpful. Lovely grounds, spacious room.

While the rooms were very comfortable, the wifi connection was really poor and the food was just okay.

The staff at the hotel were very welcoming and accommodating. The gardens are beautifully lush and green and relaxing. A little oasis in a busy, hot and dusty town!

Excellent, would definitely return.

wonderful