Bathroom lighting dark, husband felt whilst shaving not great light!

We loved our stay. The decor was amazing!

Room was full of defects & neglect. Room was not worth the money at all, could easily get the same quality at lesser hotels for a lesser price. Breakfast on Sunday 1/2/26 was awful, didn't get a hot breakfast because staff ignored us. But the staff member in question was happy and more occupied flirting with the female guests in the breakfast area. Waited 30 minutes to get an order but it was too late, we left. Bar staff service was far too slow but when it is a busy weekend 1 waiter and 1 bar member was shocking when the bar was full.

Beautiful room, lovely & clean. Bathroom had a great big walk in shower. Bathrobes and slippers a lovely touch. Staff were lovely specially young James on the bar down stairs. The cooked breakfast was lovely, big portions. Will definitely return.

All of the above. Staff were all very welcoming and helpful at check in, at the cocktail bar and in the dining room.

Good hotel in a great location.

Room was lovely and large with good facilities. Staff were friendly and welcoming. Breakfast was particularly good. Only criticism was lack of light in the room and in particular the bathroom

Lovely comfortable and well specified hotel, excellent location on St Andrews square

Staff were excellent

Lovely hotel in great location. Friendly staff. Great breakfast.

Room lovely staff attentive

First class location. Lovely staff. Comfortable and clean room. Would stay again for sure.

Our dog was very happy with all his treats and comfy bed set up ! We had such a great stay … thankyou ! See you again soon we hope

The staff were really friendly and helpful, our room was very boujee with plenty room. The bed was so comfortable. Breakfast was a 10/10 - fresh fruit and pastries available aswell as hot options. We decided to opt out of the cleaning service and received a voucher for the bar as a thank you / great touch. Perfect location and great value parking in St James Quarter / only £30 for our 2 night stay! We will definately return.

The receptionist on arrival commented on how cheap the room was. Considering the time of year I think the room was appropriately priced. I did not find the bed very comfortable. The tv stopped working several times. Check out seemed clunky, another weird conversation as I was schooled about my bill. The server in the restaurant at breakfast was excellent, she was efficient, attentive, on the ball.

Great location and very friendly staff

Beautiful hotel! Room was spotless

Room spotless, breakfast and dinner lovely

Room was very spacious, comfortable and cosy. I think this is amazing value considering its position and setting. Would definitely stay again. Lovely.

Great staff, location and facilities.