Beautiful area, about 1-2 min walk to village center. 10 min walk to IncaRail/PeruRail. Very safe village to walk at night. Our reservation through Expedia wasn’t showing up on their system but they honored the receipt so very thankful for that. Breakfast was great, staff were very friendly and helpful. The shower was cold the first day but we moved rooms and problem was solved.

Yes

We didn’t have breakfast, It said the breakfast opens at 6 AM but it actually opens at 7 AM and we couldn’t wait .

Location is a convenient 10-minute walk from the train station. The room has a good amount of space, and the balcony offers beautiful views. Breakfast was fine. We did encounter an issue with the cleanliness of the sheets, and a hotel in this price range should maintain higher standards in that area.

Staff is great, very helpful. The hotel is in the most central location. However our room’s shower has a blocked drain and it’s quite annoying.

The reason I am giving 1 star is because we did not stay in this place at all. We stayed opposite side of the property in totally different place.

Good location and nice room. Walkable to Ollantaytambo archeological site.

Got into hotel around 10pm. lobby was dark and empty until someone behind desk sleeping showed himself and turned on a light. Super creepy guy who did not speak a lick of English. Hotel was nothing like images on website. Balcony on website was not really a balcony . Sheets and pillow cases had perminent stains on them, Pillows were all different sizes. Door lock looked like a simple bathroom lock. This was not a 3 star hotel but more like a 1-2 star hotel. I am a former Starwood executive and I would never recommend this place to any of my friends. This was totally misrepresented with their website The room door was simply a bathroom door lock that did not feel safe. Breakfast buffett was disgusting, lacking variety and what you would normally offer in a buffet. Worst hotel i stayed at in Peru.

the only good point of this hotel was its location. the breakfast was nightmare. no bread, no milk, no egg, we asked a couple of times. at the end we went to a nearby Cafe. the first day we didn't have hot water. the second day we didn't have any toilet paper.

Ebert was OUTSTANDING! very helpful and friendly. Place was clean, and close to the train station and main Square.

The hotel is really nice, well located in the center of Ollantaytambo, and easy to walk to other places, including the train station. It was under renovations when we got there, so the restaurant wasn’t available, but they sent breakfast to our room, it was a little loud during the day. I would recommend it for your stay in the heart of the Sacred Valley, Ollantaytambo.

Very helpful and friendly staff. Room and general hotel area was very cute.

The people are nice and rooms were very clean. Totally enjoyed our stay here.

The property did not have an elevator so it was difficult for us since we’re 75+. The room heater is radiant type heated by water so it did not heat our room. Only lukewarm water came out of our bathroom sink faucet.

Hotel said upon arrival that we didn’t have a reservation even though they confirmed that the room was paid for. They just wanted to refund us for the room that we booked a long time ago and be left without any accommodations in a tiny village. After a lot of back and forth they finally moved us to another one of their other properties. Why didn’t they offer this up front? Also, we booked and paid for a King bed and got a Queen at their other property. Additionally, when we went to take a shower the water was cold so we had to let them know and had to wait 20 minutes for the water to heat up enough to take a warm shower. Not a fun experience

Excellent location. Within walking distance to train station.

Simply simple only meant for a night.

Just a nice, clean, very convenient property. Some rooms come with a balcony, some do not. The rooms were clean and comfortable albeit with a few ants in the bathroom. However, you're in a hotel in a village on the side of the mountains so a few ants shouldn't bother you. The breakfast (included) was tasty and fruits/veggies were fresh and tasty. My only negative comment would be the runny scrambled eggs (but that's a personal thing! :-) ) If you're looking for luxury hotel, this is not it; however, as mentioned, it is very clean, comfortable, and conveniently located. Power: Good, outlets will take American plugs. Internet: Good Staff: Friendly Cost: Reasonable Common Areas: Very comfortable/nice. Eggs: Not so good

The clerk at the front desk was really helpful in allowing us to hold our luggage so we wouldn't miss one of the local attractions.

Location great. Staff very friendly.