Very noisy from the cars passing. Needs better soundproof or windows.

The room was in good condition and the staff were very good and friendly. Rommel was very helpful and we enjoyed his service on the drives that we had with him. Brian too was also helpful. We enjoyed our stay

Did not receive complimentary breakfast despite booking with Expedia (a waiter mentioned this to us on our last day of our second stay (had to switch hotels for one night due to lack of space). Limited and struck pool hours (kicked a 18 month old out of the pool at exactly 6pm- she was quietly swimming with her mommy and they were not given a heads up that they strictly enforce the pool hours (pool closes at 6). Even an extra 10-15 minutes would have been nice as my granddaughter had heatstroke and would have benefitted by even an extra 15 minutes of cooling down.

Rooms outdated.The maids did a great job tidying the room and the beds were immaculate every day however the following are the main reasons I’m giving it 3 stars - we were told on our last day post check out (from Kevin) that because we booked with Expedia we were supposed to get breakfast daily- at no point during our stay were we told that by the front desk staff. (Not a cheap expenditure). When staying here request a room away from the main staircase (overlooking the dining area) as well as away from the road- both areas are Very noisy despite having a white noise machine provided in each room ( a saving grace) Pool hours should be longer than a strict 6 pm especially after long days exploring in the heat. My 18 month old granddaughter was not allowed to have a daily dip past 6 ( we were only at the hotel prior to 6 one day and on that day at Exactly 6pm (they got into the pool at 5:45) my daughter in law and granddaughter where told to get out of the pool! They were not even given an extra 15 min of splash time.

The room was in good condition and the staff was very nice . The only thing i couldn't deal with is de noise from the traffic. My room was close to de road.

They floors are spotless, this is an amazing place to stay.

Yes

Very good

Staff very helpful thanks to Romel for his generosity in helping when questions are ask.

Rooms were in very run down conditions. Had to get lysol from relatives the first day of stay, to spray bathroom/toilet bowls to get rid of smell. Mosquitoes were in bathroom sink. Overall room condition were poor. Very surprised.

The room was kept clean and my stuff was safe and I didn’t had to worry about others touch my belongings.

The dining area staff, specifically David and Troy, were truly exceptional, demonstrating great helpfulness and attentiveness to our every need. Grand Coastal would benefit greatly from employing more individuals who exhibit such pride in their work. The front desk receptionists were also very welcoming upon our arrival. We anticipate visiting again in the near future. Please continue your excellent work.

The room was quite clean and tidy .. staffs were kind and courteous... overall was a great stay definitely would recommend.

Thankful for the kindness provided by some of the staff.

Staff was always polite and helpful. Hotel is clean but very outdated!!! It needs a total renovation.

The room was good enough. The staff was extremely nice and helpful. The food was excellent

Great hotel. Was just disappointed that the standard queen room did not have a mini fridge. You would think in this day and age that would be a standard feature. The staff was all very friendly and very helpful. Would stay again.

Clean room stuff was amazing, the manage was great

Breakfast menu was good but remained the same for many days.

No breakfast