Sari D.

Staycation

10.0

/10

Reviewed 6 day(s) ago

My first stay here and it was truly memorable. I got a discounted promo price on the app. When I arrived at the villa, it turned out to be the absolute best in every way. The rooms are beautiful, spacious, clean, and well-equipped, the pool is spotless, the food is delicious, the service is very friendly, and the villa has a peaceful atmosphere. Basically, anyone who has stayed here will definitely want to stay again. Hopefully, it will continue to be as good as this, with more discounts and promotions coming in the future.

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Accommodation's Reply

06 Jun 2026

Dear Ms. Sareedhamayanti, Thank you so much for staying with us and for taking the time to share your valuable feedback 🙏 We are delighted to hear that you were satisfied with the villa facilities, cleanliness, tranquil atmosphere, and service from our staff. Your valuable comments encourage us to continue striving to provide the best service to all our guests. We are also pleased to hear that you enjoyed our current promotions. We hope to welcome you back again. We hope your next stay will be as comfortable and memorable as your last 😊 We look forward to seeing you soon. Sincerely, EV | Reception Mabira Sanur

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C***s

10.0

/10

Reviewed 4 week(s) ago

The staff was very friendly. We arrived before 2 p.m. and were allowed to check in early. The villa was quite large and very clean. The stove, microwave, cooking utensils, and dining area all worked well. The villa was quiet and comfortable.

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Accommodation's Reply

29 May 2026

Warm regards from The Mavila Sanur. Thank you so much for your positive review. We are delighted to hear that you had a wonderful time during your stay at our villa. From the quick check-in process to the convenience of the amenities, customer satisfaction and comfort are our top priority. We hope to welcome you back again on your next visit. 😊 Sincerely, EV/Reception, The Mavila Sanur

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Leena W.

10.0

/10

Reviewed 5 week(s) ago

It was very pleasant and I have stayed here twice.

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Accommodation's Reply

06 May 2026

Dear Ms. Leena, Thank you for your positive review. We are delighted to hear that you enjoyed your stay and chose us for your second visit. Your trust is a great honor, and we will continue to strive to provide the best service to make every visit memorable. We hope to welcome you back in the future. Sincerely, Eve The Mavila Sanur

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Purnia s.

8.5

/10

Reviewed 6 week(s) ago

I had a comfortable stay here. The staff were friendly and helpful. All the amenities were complete and the villa was very comfortable.

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Accommodation's Reply

06 May 2026

Dear Mrs. Purnia, Thank you for your positive review. We are delighted to hear that you enjoyed your stay and chose us for your second visit. Your trust is a great honor, and we will continue to strive to provide the best service to make every visit a memorable one. We hope to welcome you back in the future. Sincerely, Eve The Mavila Sanur

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Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

The hotel staff was friendly and fast response, I managed to reschedule and it was processed easily.

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Accommodation's Reply

06 May 2026

Dear Mr./Ms. Eka Putri, Thank you for your positive review. We are delighted that you enjoyed your stay and chose us for your second visit. Your trust is a great honor, and we will continue to strive to provide the best service to make every visit memorable. We hope to welcome you back in the future. Sincerely, Eve The Mavila Sanur

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F***n

Leisure

10.0

/10

Reviewed 9 week(s) ago

Pros: Very good room, good food, good location, helpful staff, highly recommended, affordable price.

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Accommodation's Reply

10 Apr 2026

Thank you for your review of Mavila Sanur. Our rooms are designed to feel like a second home for you and your family. Our food and drinks are made from fresh ingredients, helping you feel fully energized. Mavila is conveniently located near shopping malls and the beach, and our staff are trained to provide accurate and prompt service. Thank you for sharing your experience during your stay at The Mavila. We hope to welcome you and your family back to this beloved villa again. Have a wonderful day! Sincerely, Erik, Receptionist / Mavila Team

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Dimas E. B.

Staycation

10.0

/10

Reviewed 19 week(s) ago

An unforgettable experience staying at this villa. The entire service was excellent, and nothing disappointed at all!

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1 people find it helpful

Accommodation's Reply

01 Feb 2026

Thank you for choosing The Mavila Sanur as your accommodation, and thank you for your positive review, Dimas. We appreciate the feedback you shared. It's wonderful to know you had a great experience during your stay at The Mavila Sanur. We look forward to seeing you again at The Mavila Sanur. Sincerely, Rani, The Mavila Sanur Team

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Dimas E. B.

Staycation

10.0

/10

Reviewed 19 week(s) ago

What a beautiful villa! The entire staff is friendly and smiling. The amenities are complete and functioning well. The food is also delicious. I can't wait to return to this villa again!

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Accommodation's Reply

01 Feb 2026

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May L.

10.0

/10

Reviewed 36 week(s) ago

The staff is very friendly... The room is very clean and comfortable.

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1 people find it helpful

Accommodation's Reply

01 Feb 2026

Thank you for choosing The Mavila Sanur as your accommodation, and thank you for your wonderful review, May. We greatly appreciate your feedback. We are delighted to know that you had a memorable experience during your stay at The Mavila Sanur, and we look forward to seeing you again. Sincerely, Rani, The Mavila Sanur Team

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D***r

10.0

/10

Reviewed 39 week(s) ago

nice place, friendly staff, delicious food. we had a good time staying here. also to our surprise, they even prepared a complimentary cake and flower decor for our anniversary. Thank you Mavila, will definitely stay there again next time.

2 people find it helpful

Accommodation's Reply

01 Feb 2026

Thank you for your kind words. We are delighted to hear that you had a pleasant experience and were happy to share it with us. We look forward to welcoming you again at The Mavila Sanur on your next trip. We truly appreciate your feedback. Best regards, Rani The Mavila Sanur Team

L***e

9.7

/10

Reviewed 40 week(s) ago

Clean, nice... Nice atmosphere like at home.

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2 people find it helpful

Accommodation's Reply

01 Feb 2026

Thank you for choosing The Mavila Sanur as your accommodation, and thank you for your kind review! We greatly appreciate your feedback. We are delighted to hear that you had a wonderful experience during your stay at The Mavila Sanur. We look forward to seeing you again at The Mavila Sanur. Sincerely, Rani, The Mavila Sanur Team

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Puti N. K.

9.4

/10

Reviewed 41 week(s) ago

All the employees from the receptionist, cleaning staff, and kitchen staff who brought us breakfast, were all friendly, especially when we stayed from August 22nd to 24th, 2025. The place is comfortable. The private pool water is unfortunately cold, but it's okay for relaxing from the work routine. A little suggestion for the management/owner of the villa, maybe the gathering event from outside the villa, the time can be adjusted. The music can also be adjusted so that guests are more comfortable to rest.

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3 people find it helpful

Accommodation's Reply

05 Feb 2026

Thank you, Mr./Ms. Puti, for taking the time to provide us with a valuable review and feedback. We are delighted to hear that you were comfortable during your stay from August 22-24, 2025, and satisfied with the service from our entire team, from the reception staff and housekeeping to the waitstaff. Furthermore, your suggestion regarding adjusting the music timing and volume for parties is taken very seriously by our management. We will use this feedback to improve our evaluations in the future so that we can further enhance the comfort and quality of your stay. We hope to welcome you back in the future for an even better experience. Thank you for your trust in us. Sincerely, Rani, The Mavila Sanur Team

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K***g

Staycation

9.4

/10

Reviewed 44 week(s) ago

It’s my second time here, and it’s just as amazing as the first. Quiet, cozy, and full of beauty. The staff made us feel like family. I left feeling peaceful and recharged. Thank you for such a magical stay!

4 people find it helpful

Accommodation's Reply

05 Feb 2026

prabu r.

Leisure

10.0

/10

Reviewed 68 week(s) ago

nice atmosphere here, quite and relaxing

5 people find it helpful

Accommodation's Reply

05 Feb 2026

f***h

10.0

/10

Reviewed 73 week(s) ago

perfect for those who are having a hard time. Private atmosphere, you can swim and soak.

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2 people find it helpful

Farrel J.

Leisure

9.1

/10

Reviewed 75 week(s) ago

The villa was clean and had a good atmosphere. The staff prepared a bed decoration and made us feel very special. However, our special request for an early breakfast on the last day was not able to be accommodated since they only serve breakfast based on their time.

1 people find it helpful

R***a

Staycation

6.4

/10

Reviewed 75 week(s) ago

The pillows in the room were very hard and uncomfortable, when I woke up my head and body felt sore, there were events for 2 days in a row and the sound was very loud and disturbing, the food didn't taste right to my tongue, but the staff were very friendly and helpful, the room was clean and fragrant, there was Netflix, but there was a little moss in the bathroom.

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1 people find it helpful

I***i

Staycation

9.1

/10

Reviewed 77 week(s) ago

first time staying at this villa. for small and limited parking. I booked a 1 bedroom room with a private pool. breakfast is delivered to the room according to the guest's choice. the pool is clean. the downside, when we checked in there was a gathering event from one of the hospitals, and in the early morning there were sounds that made us nervous, eh it turned out the next morning when checking out, the sounds were from the workers who were preparing a wedding event for the afternoon. the villa should have informed us in advance. oh yeah the TV also couldn't work, don't know why.

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2 people find it helpful

A***a

9.7

/10

Reviewed 102 week(s) ago

A highly recommended private villa for staycations, holidays, especially honeymoons. Great, highly recommended.

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3 people find it helpful

Jason A. M.

9.7

/10

Reviewed 113 week(s) ago

Absolutely loved this place and even booked our wedding here as well. Staff are awesome and the place is clean. Had a bit of a problem on our last 2 days with the pool turning green, they were very apologetic and tried to get it sorted straight away. All up it's a great place and we are definitely staying there again.

1 people find it helpful

The Mavila Sanur

Overall Ratings & Reviews The Mavila Sanur

9.2

9.3

8.7

9.0

9.3

Traveler Reviews The Mavila Sanur