L***A
Business
8.4
/10
Reviewed 1 week(s) ago
The only issue was the glass (mug) that was sticky and not washed properly. It was on top of the snack bar and I realized it was sticky and not washed properly. Remaining experience was perfect!
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Accommodation's Reply
18 May 2026
Dear Valued Guest,
Warmest greetings from PORTA by Ambarrukmo.
Thank you for choosing PORTA by Ambarrukmo as your accommodation of choice in Yogyakarta and for taking the time to share your experience with us. We sincerely apologize that our service did not fully meet your expectations. We will evaluate the matters raised in order to improve our service in the future.
We hope to have the opportunity to welcome you back on your next visit.
Cheers,
Nur Hidayati
Hotel Manager



