The receptionist is a bit stiff. In welcoming guests is lacking, there is no welcome greeting, remain seated when guests arrive, which is usually the case in other hotels when guests enter. The receptionist will stand and greet you in a friendly manner. Don't expect to be greeted like that, in this hotel. Especially if the guards are women of Indian descent. It's as if we are staying there, just to sleep and not pay. But because the location is strategic, and the rooms are quite large and clean, I still stay at this hotel every time I go to Johor.