Michael
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel was fantastic! We had a junior suite sea view and honestly worth paying extra for.
In general the rooms and hotel areas were clean and tidy.
Only let downs… there was a tuft of hair on the ground by the pool and was still there the next morning so unsure how thorough the cleaning is there… and the drains… clearly an issue there as our room was pretty foul smelling. Went to reception on 2 occasions and they did send someone up so we really did appreciate the effort. Unfortunately the smell didn’t really let up for our stay with a similar smell in the reception area.
Staff were brilliant and super friendly! Couldn’t do more to help. With some staff remembering your name which was lovely.
Breakfast was brilliant with plenty choice and fresh as you like. If you’re veggie, choice limited to continental, cereals, egg etc - omelette is made fresh but there is no separate frying pan for meat / meat free varieties.
Lifts … no rhyme or reason to the direction they go. We stayed on the third floor and would press floor 5 (for the pool) and end up on the ground floor reception area in our swimming gear then go all the way back up.
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