Great service

Everything was great, highly recommended

excellent

Todo tal cual se describe limpio, staff amable, céntrico y seguro

The room was clean, enough towels. Clean sheets and shower. Good overall, nice stay.

Tiene lo mas esencial por muy buen precio, pero lo regadera no funcionaba bien, soltaba agua y salía muy poca

Nice modern rooms. Public areas and the room smell nice a clean. Rooms have a small safe, iron and hair dryer as well as complimentary toiletries. The restaurant in the lobby has decent food. And staff are helpful.

great views

El staff es muy amable y atento y el servicio de limpieza es excelente. Las habitaciones filtran el ruido del vecino de al lado y tuvimos el inconveniente de una pareja que se puso a echar pasión (bien por ellos) pero sí fue incómodo escuchar a las demás habitaciones. También estaría bien tener un frigobar! Saludos!!

Very model hotel located in a nice area. Receptionist personal very professional! Great friendly housekeeping. Great coffee restaurant. I love the chilaquiles .. coffee my favorite

The shower was plugged and I had to finish showering in 4 minutes, as the water quickly filled the shower pan and was about to overflow. If you have wheeled luggage, you’ll need to wheel it up the vehicle incline or carry it up the 5-6 stairs to where the elevator is located. Entering the hotel is odd and challenging if you’re not familiar with the property. Clean, and friendly staff, but overall terribly underwhelming, esp given the shower situation. I would not stay at this hotel again.

The entrance to the hotel is bad, you have to enter through the parking lot, there is more comfort, spasio in the bathroom, mirrors, armchairs and the room had no windows, the weather felt very humid, it is a new hotel of construction but poor in service.

Very clean and located very conveniently close to restaurants, plaza and entertainment area. We walked everywhere.

Always a great place to stay when we are traveling through Mexico. Good location, free parking, clean room

The staff was very friendly!

lost of power and no reason to know why around the area has power

Buen lugar cerca de los principales lugares turísticos de Monterrey. Personal amable y buena limpieza

The customer service was great all the personnel was very helpfull

Good

Great hotel, staff were friendly and very helpful. Great location. Lovely stay!