room was spacious - restroom is old and

The hotel met all the basic requirements and is suitable for business travelers. The location and overall setup were convenient for work-related stays. However, some improvements are needed, particularly in property maintenance. That said, the staff were courteous and helpful, which made the stay more pleasant.

We were disappointed in the service we received while staying. We received one towel for two people, when we asked for more towels the staff made it seem like a difficult task. They asked why we needed more towels and then finally agreed to bring more, the provided one towel again and insisted we return the towel we had! We asked for more water to make our coffee provided in the room and had to call twice. They refused us fresh mugs for the coffee when we stayed two days. When showering the shower flooded the bathroom due to poor draining. We would have requested a new room however due to the response to our other requests we didn’t even bother to ask. We won’t book again.

The staff is so rude and dont bother for the guest at all, totally ridiculous and rude receptionist

Good

Начну с того, что название отеля не имеет никакого отношения к мировой сети отелей. Интерьер неплохой, в стиле отелей для командированных. Из несомненных плюсов - близость к метро. Номер большой, в целом чистый, но порядком уставший - в санузле разбито зеркало, герметик нанесён кое-как, вода из душевой кабины заливает весь пол в санузле. Отдельное зло - connected rooms. Если вам не повезло остановиться в такой комнате, то будете слышать абсолютно всё, что делают гости из соседней комнаты. Завтраки очень разнообразные - на любой вкус и диету

Amazing place!

The hotel caters for mainly local people. The restaurant was not open the gym was a joke breakfast was in the main foyer area on low tables but did have a reasonable choice of food. Will not be booking again

The two rooms we got were connected and spacious, but a bit outdated. The TV wasn’t a smart one and the screen was blurry. Also, the CNN English Channel that I needed to watch had no volume working. The bathroom was too small and the shower didn’t have a glass door all the way. Water splashed everywhere when we showered because of that. The rooms were noisy and overlooked a major construction site that will take a while to finish and that starts work very early even on Saturday. Breakfast was about quantity versus quality and can definitely be improved. The lady who checked us in was very nice though.

Very friendly

Property staff is useless. Breakfast area is small and not clean at all. Room service is almost dosent exist

average hotel

Very nice

The door man was on the phone instead of helping with luggage Receptionist nice but poor English Room was big but water running out the shower in huge amount, also the shower was not in a good technical condition. Breakfast was good, big choice and the guy there was extremely watching after all food is being filled up The area is not nice

The room was a good size, the bed very good as were the pillows. The bathroom sub standard with the size so small I landed up scratching my back on a shelf sharp corner twice. The breakfast was so poor I did not go to the room again after day one, extremely bad, nothing looked appetising so stayed away. Food not labeled so you could not identify it.

- I stayed for 7 nights the info during booking was breakfast for one person they charged me for 2 persons Breakfast. -The internet connection is not good. -The room is not isolated I stayed in a room with city view all cars sounds were as you sleep in the street. - The breakfast is very good - Room service is good and cheap

Never again - had headache entire time for hotel smelling like an ashtray!

on arrival the reception lady could not find my reservation after several trials she could found it, then she gave me a room that was not ready :) i get down again to change it. The internet was very good The breakfast was good hotel clean and staff friendlly

Great staff and decent facilities. Reception area and cafe, are great.

Clean and spacious property. Courteous support staff. Poor frontdesk staff. Did not understand language and had no knowledge the property was booked through Expedia and about room upgrade or courtesy beverage, etc. We vacated room a night early as this was extremely poor service compared to the earlier VIP access hotels I have booked. Now having read the other reviews, I demand the VIP access be withdrawn for this property as well as refund my 1 night charges