Verified Traveler

9.7

/10

Reviewed 2 week(s) ago

It was a nice experience, but the hallways were sometimes hot. The AC wouldn't work. In the afternoon, I wanted to go to the kids' club, but there was no staff on standby, and the lights weren't on.

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ahmad s.

Leisure

8.5

/10

Reviewed 2 week(s) ago

The breakfast is always delicious with a wonderful view.

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Accommodation's Reply

07 May 2026

Dear Mr./Mrs. Ahmad S., This is a message from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted that you enjoyed your stay. Facilities and services for our guests are of utmost importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoy your visit to Banyuwangi again and look forward to welcoming you back. Sincerely, General Manager

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Menik P.

9.7

/10

Reviewed 3 week(s) ago

It is the best place to rest after a long day here.

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Accommodation's Reply

05 May 2026

Dear Sir/Madam Menik P, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for sharing your wonderful experience with us. We're thrilled to receive such positive feedback and truly appreciate your review of our establishment. We eagerly await the opportunity to welcome you back soon. Please feel free to reach out for any assistance you may need. We appreciate the chance to create lasting memories from your time with us. Best Regards, General Manager

handry g.

Transit

9.7

/10

Reviewed 6 week(s) ago

Everything was satisfactory but I think breakfast could be improved.

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Accommodation's Reply

15 Apr 2026

Dear Mr. Hendry G, This is a brief message from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us. Facilities and services for our guests are of paramount importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to welcoming you again. Sincerely, General Manager

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Verified Traveler

Leisure

6.6

/10

Reviewed 6 week(s) ago

The cashier (male) staff during breakfast is not having service manners, no smile, not friendly. Lacks of variety of foods, the taste is just standard, it could be better. Too bad for a new hotel with good ambiance and facilities.

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B***s

Leisure

9.7

/10

Reviewed 6 week(s) ago

The location is close to the airport; a taxi to the airport costs 120,000 Rupiah and a GoCar to the airport costs 60,000 Rupiah. The hotel is nice, clean, and the rooms are spacious. The bed is very comfortable and the amenities are complete. The soundproofing could be better; at night, I could still hear my neighbors' conversations, which slightly disturbed my sleep. The breakfast is delicious and complete. There's also a cafe on the 16th floor for relaxing and enjoying the rooftop view!

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Accommodation's Reply

13 Apr 2026

Dear Sir/Madam B***s, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, General Manager

Enikartini

Leisure

10.0

/10

Reviewed 7 week(s) ago

I was greeted very warmly by all the hotel staff. It was top-notch, very clean, the food was delicious, varied, and very impressive.

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Accommodation's Reply

06 Apr 2026

Dear Ms./Mrs. Enikartinee, This is a brief message from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi again and look forward to welcoming you back. Sincerely, General Manager

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K***K

9.7

/10

Reviewed 8 week(s) ago

Friendly staff, welcome drink is Starbucks coffee! Check in is fast, get complimentary free snacks in the room. The AC is very cold, especially the view is really great, it's the best, Will come back again if I go to BWI. This is a 4-star hotel that feels like a 5-star. It's a shame that the breakfast is not complete, no sausages and sushi :( even though the food tag is there

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Accommodation's Reply

30 Mar 2026

Dear Mr./Ms. ke*ke, This is a message from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to know that you enjoyed your stay with us. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi again and look forward to welcoming you back. Sincerely, General Manager

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D***i

Business

10.0

/10

Reviewed 11 week(s) ago

Very nice stay at Kokoon Hotel Hotel of choice every time to Banyuwangi thank you

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Accommodation's Reply

02 Mar 2026

Dear Mr./Ms. D*i, Greetings from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to welcoming you again. Sincerely, General Manager

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Wiji L.

10.0

/10

Reviewed 14 week(s) ago

Nice hotel in my city, probably will go back there again next time. Very recommended

2 people find it helpful

Accommodation's Reply

10 Feb 2026

Dear Sir/Madam Wiji L, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for taking the time to share your experience with Kokoon Hotel Banyuwangi. Looking forward to the possibility of meeting and serving you again in the near future. Best Regards, General Manager

L***a

10.0

/10

Reviewed 15 week(s) ago

Location, service, facilities, room, food, all satisfactory

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1 people find it helpful

Accommodation's Reply

09 Feb 2026

Dear Ms./Mrs. L*a, This is a message from Cocoon Hotel Banyuwangi: Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us. Facilities and services for our guests are of utmost importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoy your visit to Banyuwangi and look forward to serving you again. Sincerely, The General Manager

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Made O. W.

7.4

/10

Reviewed 15 week(s) ago

I suggest that you park your vehicle yourself because the valet parking is not proper. My motorbike was scratched after I confirmed with the hotel that there was nothing on CCTV, but when I went from the lobby to the lower parking lot, it was not recorded. What is clear is that I can confirm and am sure that there was an accident when the valet parked my motorbike.

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Accommodation's Reply

04 Mar 2026

Dear Mr./Ms. Made O. W., Sincerely yours, from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We apologize for any inconvenience you may have experienced. Your feedback and suggestions are highly valued for our ongoing improvement. Facilities and services for our guests are of paramount importance to us, and we will continuously strive to improve to provide the highest level of satisfaction for all our guests. We hope you enjoyed your visit to Banyuwangi and look forward to welcoming you again. Sincerely, General Manager

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Z***a

Leisure

10.0

/10

Reviewed 15 week(s) ago

The hotel is comfortable, clean, the food is delicious, and the staff are very friendly. I will definitely stay at Kokoon again if I return to Banyuwangi. Thank you, Kokoon.

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1 people find it helpful

Accommodation's Reply

02 Feb 2026

Dear Mr./Ms. Z*a, This is a message from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to know that you enjoyed your stay with us. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi again and look forward to welcoming you back. Sincerely, General Manager

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Handri I.

10.0

/10

Reviewed 17 week(s) ago

When I asked for an upgrade to a higher room type, I was served in a friendly manner and was able to upgrade accordingly.

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Accommodation's Reply

23 Jan 2026

Dear Mr./Ms. Handri I, This is a brief message from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at Kokoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to welcoming you again. Sincerely, General Manager

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R***y

Staycation

9.7

/10

Reviewed 18 week(s) ago

big room... clean. the bed makes you want to sleep all the time... the coffee is good.

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2 people find it helpful

Accommodation's Reply

12 Jan 2026

Dear Mr./Ms. R*y, Greetings from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay. Facilities and services for our guests are of utmost importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to seeing and serving you again. Sincerely, General Manager

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Yenny R. M.

10.0

/10

Reviewed 18 week(s) ago

Great time stay at Kokoon hotel

1 people find it helpful

Accommodation's Reply

12 Jan 2026

Dear Sir/Madam Yenny R. M., Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, General Manager

W***m

9.7

/10

Reviewed 19 week(s) ago

Been here twice, love it, nice, big rooms.

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Accommodation's Reply

12 Jan 2026

Dear Mr./Ms. W*m, Greetings from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay. Facilities and services for our guests are of utmost importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to seeing and serving you again. Sincerely, General Manager

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Y***i

10.0

/10

Reviewed 19 week(s) ago

Amazing place to stay in Banyuwangi, beside the hotel haven't front beach view like the other one hotel, but their room (the suite) so homy and has spacious bathroom, surprisingly we got many snacks in room. Thanks Kokoon's team..

3 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Sir/Madam Y***i, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for taking the time to share your experience with Kokoon Hotel Banyuwangi. Looking forward to the possibility of meeting and serving you again in the near future. Best Regards, General Manager

Kumbo L.

Leisure

10.0

/10

Reviewed 19 week(s) ago

This is the best hotel in Banyuwangi with two great views from your room: The Bali Sea and Mount Ranti.

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Accommodation's Reply

06 Jan 2026

Dear Sir/Madam Kumbo L., Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for taking the time to share your experience with Kokoon Hotel Banyuwangi. Looking forward to the possibility of meeting and serving you again in the near future. Best Regards, General Manager

krestiana k.

Leisure

9.7

/10

Reviewed 19 week(s) ago

We got a free Starbucks coffee. Our bags were carried to our room. Welcoming. The food for our boyfriend was great. The atmosphere was calm and delicious.

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Accommodation's Reply

15 Jan 2026

Dear Ms./Mrs. Kresstiana, This is a message from Kokoon Hotel Banyuwangi. Thank you for choosing to stay at our hotel and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay. Facilities and services for our guests are of utmost importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to serving you again. Sincerely, General Manager

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Kokoon Hotel Banyuwangi

Overall Ratings & Reviews Kokoon Hotel Banyuwangi

9.4

9.3

9.0

9.0

9.2

Traveler Reviews Kokoon Hotel Banyuwangi