W***d
Medical
8.8
/10
Reviewed 1 week(s) ago
There was an Indian female receptionist who was very friendly and helpful at check-in and when I asked to change rooms to be closer to each other for two rooms.
See original
Find this review helpful?
Accommodation's Reply
30 May 2026
Dear Valued Guest,
Thank you for taking the time to share your experience with us. We are delighted to hear that our receptionist made a positive impression during your stay and that she was friendly and helpful throughout your check-in process.
We are especially pleased to know that she was able to assist with your request to have the two rooms closer to each other, helping to make your stay more convenient and comfortable.
Your kind words will certainly be shared with our team as encouragement to continue delivering warm and attentive service. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay.
Warm regards,
Management Team
ACES Hotel Kuala Lumpur



