Friendly, efficient and effective check-in. Great apartment with heaps of space. The bathroom had a shower with very strong pressure and heat — perhaps the best I have had. The hotel is on a plaza and has a bottle shop literally two shops away and lots of food and entertainment possibilities all around.
Kate
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Efficient and friendly staff
Clean and very modern
Gym and small pool plus spa services
Only downside was that the rooms were very warm.
Thankyou for a lovely 1 night stay 7 adults.
Peter
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Amazing value, very modern and very friendly
Dean
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
A very nice hotel conveniently located right by the old town. The room was comfortable. Would definitely stay here again
kent
Friends and Family Family
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Room was nice, but way too warm and the building had switched on the heating water so there was no way to cool down the room other than the window. The street was very noisy until about 2 am, so not much sleep was earned
Trinity
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
I loved my stay here. The staff were polite and cool. I love that they provide a complimentary bottle of water. Everything was clean. Absolutely no complaints; I’d be happy to stay here again.
Deborah
with Partner
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Huge room, very clean, great location
d
with Partner
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Lively hotel in a beautiful town
Verified traveler
8.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Wonderful breakfast, good location, pizza take-out place a few doors away is fantastic, low-key, reception not always present, great shower, comfortable bedding, all good.
Tracy
with Partner
10.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
Great communication from the hotel when my flight was delayed & I couldn't arrive until after midnight. Keys & entry instructions were left & it was no hassle at all to enter & find our room. Cleanliness was excellent, if I had to try & ind a minor fault then there were a couple of small stains on the carpet where it was slightly worn, but that's being really picky! Breakfast as all the reviews have said was excellent. Will definitely stay again.
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Gregory
10.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
The hotel is very clean, comfortable and in a great location. The breakfast was very good. The staff were very professional, pleasant and helpful.
James
Friends and Family with Friends
8.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
Free parking is on the road opposite the hotel.
At first glance not sure if it is a gym or an hotel.
Rooms are good.
James
Friends and Family with Friends
8.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
Free parking is on the road opposite the hotel.
At first glance not sure if it is a gym or an hotel.
Rooms are good.
Zaid
Leisure
8.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
The property is clean and nice, my only down take is that breakfast starts at 8 am
Rachel Louise
Leisure with Friends
8.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
This property was located in a central space and was clean and in good condition.
The rooms were very hot and when we tried to use the air conditioning unit it only provided hot air. We spoke with reception and they told us that the air conditioning units for the building were all connected and that the cooling had now been turned off for winter (it was early Nov, but unseasonably warm). They could also not provide a fan and we were told to instead open a window. This would have been fine however there is a night club directly opposite the hotel which plays very loud music and people tend to congregate in the square at night.
We stayed for two nights (Friday and Saturday) and were not able to sleep until after 3:30am both nights. It is worth noting that when the windows were closed the noise was muffled enough that you would be able to sleep- however it was then far too hot. A fan in the rooms or the ability to individually manage heating/cooling for each room would solve this issue.
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Lora
10.0
/10
Reviewed 139 week(s) ago
Expedia Group verified review
Lovely little hotel. Friendly and helpful staff. the cleaning lady was super cute!
Amazing breakfast!!!
Loved our stay. Would highly recommend
Gerard
8.0
/10
Reviewed 151 week(s) ago
Hotels.com verified review
Boutique type hotel, bang in the centre of town.
Verified traveler
with Partner
10.0
/10
Reviewed 155 week(s) ago
Hotels.com verified review
It's nice, clean, well-run. The breakfast is good.
Mariya
Friends and Family Family
6.0
/10
Reviewed 167 week(s) ago
Hotels.com verified review
The hotel is situated in the beautiful and communicative part of Ruse. The staff is polite, the breakfast is good. The rooms are clean. Tween rooms are very small and the view from the window from my room was very ugly (a roof infront the window occupied the entire view -that forced me to avoid staying in the room during the day. At night was also uncomfortable because of very noisy and unpleasant for us music (chlga) from the restaurant to the hotel.
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Stephen
8.0
/10
Reviewed 169 week(s) ago
Hotels.com verified review
Newly renovated hotel in a very good location on the pedestrian street. Nice staff and a good and varied breakfast. Only negatives were that the room was a little small and the bed was too soft for me. Nevertheless, it was a pleasant stay.