I came up to PG with my kids for the PG Fancon and stayed for the first time here. We were not disappointed, the customer service was amazing, our room was impeccable and the hotel breakfast was delicious. The pool was nice and my kids had fun with it as well. Checking in & out was easy, everything was clean and we felt as if we needed anything the hotel staff would oblige. If I had to offer any criticism at all it would be only a small thing and only due to my preference which is a Hot tub would have been nice to relax in after the long days of walking at the con but was certainly not a deal breaker. I would definetely stay here again.