The room was like a furnace! The Dyson fan really inadequate and just circulated hot air. The shower room was gloomy and poorly lit. The shower cubicle was cleanish but really needed replacing. The cleaner was fighting a losing battle with crumbling surround and broken shower hose. Basically the concept is good but needs updating and AC in the summer now that climate change really seems to be taking hold. The staff were really helpful and efficient but they couldn’t make it any cooler!!

The room and location were good as always, I've stayed several times. Unfortunately it was impossible to open the window and the fan provided was insufficient so had two terrible nights sleep I've also noticed the kitchen equipment gradually diminish. No knives to chop vegetables etc, no grater and flimsy utensils Also no facility to recycle

Nothing wrong with the apartment/building but it was too hot- even when the outside was cool. 20/21 degrees outside and the room temperature was 29 degrees, even with window open/cool breeze and 2 fans on. Other guests had same experience as well. Shame as everything else was great

The location was excellent for us as we wanted the museum, almost opposite, and the Conservatoire only some ten minutes walk. It was also some distance from the stadium, where a very loud concert was taking place. Shops and restaurants were within easy walking distance. Much time would have been saved if the entrance instructions had explained the main entrance is not in Park Place but in St Andrew's Place. When checking out, we found two plastic cards which presumably could be used instead of having to key in security numbers each time, but this was not explained. Accommodation is tiny and pretty basic. Likewise the shower room lacked any refinement such as somewhere to put your washing things and the floor had not been cleaned properly.

Great stay. Lovely, modern, clean apartment. Only negative was the heat/temperature. There was a bit of a heatwave outside and the Dyson fan provided did nothing to cool the roasting apartment atmosphere. Aircon would have been welcomed but aside from that I would happily stay again (as long as there’s not a heatwave!).

The staff was great, amazing and effective communication throughout the stay. The room was quaint and cozy and close to everything I needed. Also loved having laundry on site. Remember, it is still a hotel, so the beds aren't the most comfortable and the water temp and pressure took some adjustment, but all in all, was a great space to stay

Lovely rooms and really great location. Perfect for us as a young family, where we could go out in the day and then pop back for a break or for lunch before heading out again. Would definitely use again if visiting Cardiff.

Close to places, Service was really good when checking in. Helped with all the queries I had

The room was very dirty and unhygienic, so i could not stay. There were silverfish and insects of the bathroom floor with mouldy grouting, spit stains on the mirror, and very dirty flooring. Very hot in the room with no windows. Very unhelpful staff members also, super disappointing but didnt look like the pictures

Room was very clean only downside was it bit noisy at night due to its location otherwise very good stay

Great location and competitive pricing for when rugby events are on in the city.

Great location, quick response from helpline, easy entry and exit.

The room was just as described and in a great location. Comfy bed and great shower

Nice space. Easy checkin. Good walking around location.

I very rarely write reviews. I was in cardiff for work. It was a lovely studio. Nice clean room, TV, wifi, hotshower. Stone throw from town but nice quiet road. I wasn't driving so can't comment on parking. Instruction was sent via email but I received a phone call prior too. Very easy Instructions.

Great

Process seemed smooth, got my enail prior to arrival, all codes worked, room was clean and comfortable. Good location close to City centre.

Communication with roomservice didnt work

Great location right in the city centre. Room was clean and simple exactly what we needed for a cheap break to see a friend at the university

The apartment was in a secure, excellent location for exploring Cardiff. However, we felt the apartment was quite dirty upon arrival and lacked a lot of the basics you’d expect for the price we paid. The bathroom was mouldy, with stains on the bathroom floor and only half a toilet roll left for the entirely of our stay. The shampoo dispenser was broken, and so was the blind rail (we were able to fix this easily ourselves, but that’s not the point).