Great location.

Amazing hotel, great and super helpful staff. Location superb. Our room was stunning.

Hotel was in a great location - few minutes walk from bus station arriving from Bilbao and for aeroport. Just along the river and easy (10 mins) to Old Town. Breakfast had great options and staff extremely helpful. Would love to stay again

Perfect location, friendly staff, very clean, and amazing rooftop views. My only complaint is that the fitness center is clearly outdated. There's one multi-purpose lifting machine that has wires sticking out and pieces missing.

Fantastic location, within walking distance to old town and beaches. Really clean throughout. Breakfast offering constantly restocked and fresh. All staff friendly and helpful, only criticism would be the hotel bar closed at 10.30 so if you want a nightcap make sure you’re back in time.

I took the night train from Madrid to San Sebastian and arrived around 11:00pm. The hotel location is near the train station which suited my needs. The staff was friendly and let me do a late check-out. The room was smaller then expected and maybe not worth 500 euros per night. Overall, a gorgeous hobby right near the river!

Bed was comfortable, not far from old town

We were very satisfied with everything. The room was nice. The bed was comfortable. The staff was extremely helpful. The restaurant was good.

Beautiful setting very well decorated excellent location will definitely come here again!

Excellent hotel with a fantastic location which was near to everything. Staff were very friendly and the rooms were modern

The location is great, the staff was helpful and friendly and the rooms were comfortable.

Compact room but very modern and cleaned. Staff was really helpful and friendly.

Clean room, with good location. Nice staff, and very helpful

Very nice, clean, and very modern hotel not far from the train station. Decent breakfast and nice staff. Room was very quiet.

We loved it, especially the staff. It’s small but the rooms were lovely, the ‘Japanese’ toilet was great fun!

We absolutely love our stay here. The staff were lovely, particularly Daniel & Lide. The room was fab (never quite worked out the light system! Ha ha) It’s in a perfect spot too, staggering distance from the main train station and just a hop across the bridge to the Maria Christina Hotel & the Old Town

Great location and nice small room. June at front desk was very nice and I got to check in early. Bar staff are terrible though. Two of the 3 times I went to the bar to order a drink they were busy but never once even acknowledged me. That all it would have needed. Instead both times I walked away and gave up. And saw them treat other guests the same way. Otherwise a nice place to stay.

Lovely hotel, reception very helpful and friendly, modern super clean room, comfy bed and smart super clean bathroom. Perfect location, walkable to all main areas. Didn’t use breakfast facilities but all looked very good.

Centrally located. Excellent customer service. Comfortable and well equipped room. Best breakfast ever. Definitively will use their services again.

Front desk was super helpful! Room was clean and spacious enough. The are and hotel was beautiful. Would stay here again!!!!