The room was overall in good condition. Missing handles on the chest of drawers, not enough hangers in the wardrobe,one of the radiators was not working but the rest of the radiators were ample to keep the room warm. The staff we came across were polite and helpful. The dining area was rather cool and all the people were sat around the perimeter of the room near the windows, some of the staff even had their jackets on. Limited menu choices for gluten intolerant diners.