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Hotel Santika Bukittinggi

Explore Hotel Santika Bukittinggi

Overall Ratings & Reviews Hotel Santika Bukittinggi

Traveloka (1,245)
Other sources (3)
8.7
Very Good
From 1,245 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Hotel Santika Bukittinggi
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Distance to City Center (58)
Bedroom (54)
Staff Friendliness (53)
Hotel Area (51)
Ambiance (50)
Taste (48)
Bathroom (47)
Variety (42)
Room Space (40)
Accessibility (39)
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Traveler Reviews Hotel Santika Bukittinggi

Number of reviews per page
20
40
Customer reviews
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Winner J. A.
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10.0
/10
Reviewed 1 week(s) ago
Nice and pleasant, near Jam Gadang.
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Accommodation's Reply
09 Nov 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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N***l
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
Good service, friendly staff and strategic location, delicious and varied breakfast.
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Accommodation's Reply
09 Nov 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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N***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Very comfortable, there is a swimming pool too, so the kids can swim.
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Accommodation's Reply
03 Nov 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Rezty n.
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
There are only a few small things that need to be fixed, such as the shower is a bit stuck, the sink is a bit clogged, the railing on the balcony is a bit wobbly, I'm afraid that if the children play on the balcony they will lean on it.
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1 people find it helpful
Accommodation's Reply
29 Oct 2026
Dear Mr. Resty, We apologize for the unsatisfactory service you received during your stay at our hotel. We have followed up on the information you provided with the relevant department to ensure that this does not happen again in the future. Thank you for taking the time to inform us so that we can improve our services in the future. Sincerely, Alik Hidayat, General Manager
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
The room is very comfortable, the bed is comfortable, the view is beautiful, the parking is unique, the parking is fun, it looks even more beautiful at night, the rooftop is so beautiful.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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y***i
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Staying at Santika was very comfortable, the staff were all friendly, the breakfast was varied, the hotel smelled good, highly recommended.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Denny s.
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
Will definitely come again. Highly recommend.
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Accommodation's Reply
20 Oct 2026
Dear Mr. Denny, Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Ibnu R.
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Leisure
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10.0
/10
Reviewed 18 week(s) ago
Quite good and excellent services.
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Accommodation's Reply
16 Jul 2026
Dear Mr. Ibn Ar, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Irwan
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10.0
/10
Reviewed 18 week(s) ago
Very happy to stay here
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Accommodation's Reply
16 Jul 2026
Dear Mr. Irwan, thank you very much for your valuable feedback. We look forward to your next visit to Santika Bukit Tinggi Hotel. Thank you. Sincerely, General Manager, Alek Hidayat
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B***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
The hotel is comfortable and nice, the food is delicious and varied.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Mirna Y. H.
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8.5
/10
Reviewed 19 week(s) ago
For breakfast, you can add a menu for children, such as bread or food that children prefer.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for your review and feedback. We will promptly forward this information and follow up with the relevant departments. We sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Y***Y
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Leisure
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10.0
/10
Reviewed 21 week(s) ago
The hotel is very strategically located, close to the Clock Tower and tourist attractions.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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MARSELINUS A.
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Leisure
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10.0
/10
Reviewed 21 week(s) ago
The hotel staff is friendly, the facilities are complete and the Wi-Fi is fast.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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R***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 22 week(s) ago
The reception staff was not helpful at all! Didn't feel welcome at the hotel! To be honest, not recommended.
1 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for your review. We apologize for the unsatisfactory service you experienced during your stay at our hotel. We will inform you of the matter and follow up with the relevant department immediately. We hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Verified Traveler
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10.0
/10
Reviewed 22 week(s) ago
My favorite hotel when I go to Bukittinggi.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
Great hotel in Bukit Tinggi area. Staff are friendly & helpful.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager
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Verified Traveler
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10.0
/10
Reviewed 27 week(s) ago
The hotel is beautiful, modern, and clean. It was a very comfortable stay. Check-in was quick, and the food menu was extensive.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Devi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The hotel staff was friendly and very helpful, especially with room cleaning, but unfortunately, the breakfast was lacking in variety. I stayed for three days, and the breakfast was always the same.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager
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siti v. j. s.
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10.0
/10
Reviewed 27 week(s) ago
The hotel staff were very friendly and very helpful.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The staff is friendly, the food is delicious, comfortable, while enjoying the beautiful mountain view.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Number of reviews per page
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40
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