People often mention about Grand Dafam Ancol Jakarta
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Room Space (95)
Bedroom (93)
Bathroom (87)
Ambiance (83)
Staff Friendliness (80)
Hotel Area (77)
Family Friendly (73)
Accessibility (69)
Soundproof (65)
Check-in/out Time (61)
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Traveler Reviews Grand Dafam Ancol Jakarta
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Customer reviews
D***i
10.0
/10
Reviewed 4 day(s) ago
Good hotel hospitality and cabins cleaned.
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IF
Iin F. M.
Leisure
8.7
/10
Reviewed 1 week(s) ago
The location was close to our main destination. The staff service was a bit slow (there was only one person in line for a long time), and the staff who dropped off our luggage around 9 AM were unfriendly (grunts). The room was comfortable and clean. The breakfast was great, delicious, and had a lot of choices 👍🏻
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IF
Iin F. M.
Leisure
8.7
/10
Reviewed 1 week(s) ago
The location was close to our main destination. The staff service was a bit slow (there was only one person in line for a long time), and the staff who dropped off our luggage around 9 AM were unfriendly (grunts). The room was comfortable and clean. The breakfast was great, delicious, and had a lot of choices 👍🏻
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1 people find it helpful
u***n
6.8
/10
Reviewed 1 week(s) ago
The sheets and blankets had children's shoe marks on them. They probably weren't changed after each guest checked out. There were cockroaches in the kitchen.
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1 people find it helpful
S***i
10.0
/10
Reviewed 2 week(s) ago
Very good and friendly service
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1 people find it helpful
S***i
10.0
/10
Reviewed 2 week(s) ago
It's sooooo ...
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Deden P.
10.0
/10
Reviewed 2 week(s) ago
very happy with family
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f***i
5.7
/10
Reviewed 3 week(s) ago
It's a mess. Lots of repairs are needed, the building is old, and the staff is slow to respond. I stayed for 3 days and 2 nights, but the room wasn't cleaned. When I walked in, there was already a lot of dust on the floor.
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1 people find it helpful
Dieno
Leisure
8.1
/10
Reviewed 3 week(s) ago
Service excellence, staff from security to front office, fast check in and check out, only one minus, there is no tap for ablution, overall good
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2 people find it helpful
A***a
Staycation
8.5
/10
Reviewed 3 week(s) ago
The entrance and exit gate is too steep. Only SUVs can drive easily.
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NM
Nabila M.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Overall, it's okay, very nice. It's enjoyable... But if you're driving a motorcycle, the distance from the parking lot to the hotel lobby is quite far, not to mention the up and down traffic.
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5 people find it helpful
H***s
Staycation
9.4
/10
Reviewed 4 week(s) ago
All staff [are] friendly & fast response. For improvement, the building needs to be repainted, several renovations & room cleanliness need to be improved.
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2 people find it helpful
DK
Diding K.
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the rooms are clean & cool, the swimming pool is clean & spacious.
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AI
Ajun I.
Staycation
10.0
/10
Reviewed 6 week(s) ago
Very comfortable. Clean. I want to go there again this New Year 😍
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1 people find it helpful
M***d
8.8
/10
Reviewed 6 week(s) ago
Even though it's an old hotel, its charm is still there 🥳 Almost everything is excellent 👌🏻
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1 people find it helpful
Y***e
8.5
/10
Reviewed 6 week(s) ago
Spacious room, easy access, friendly staff. The room was a bit on the dirty side, perhaps due to its age, and there weren't many TV channels. Overall, it was pretty good.
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3 people find it helpful
w***u
Business
9.7
/10
Reviewed 6 week(s) ago
The best thing is to keep it up.
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I***n
9.4
/10
Reviewed 7 week(s) ago
Recommended for holidays, child friendly, staff service is very good.
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1 people find it helpful
IN
I Nyoman S.
Business
10.0
/10
Reviewed 7 week(s) ago
Strategic location, friendly staff, the best
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1 people find it helpful
W***i
9.7
/10
Reviewed 7 week(s) ago
The staff were extremely friendly and responsive. They were very helpful after checking out and I forgot something. The only problem was the mattress, as were the sheets and blankets. Hopefully, they'll pay more attention in the future. Overall, it's okay.