9.0
Exceptional
From 751 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Naala Tulum

Number of reviews per page
20
40
Top reviews
Sandra Zoba
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, helpful staff. 10/10. We enjoyed our stay at naala
Vahid
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooftop pool, helpfull staff, and Clean airconditioned room were among great things in this hotel.
Maurizio
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Por el precio está bien, pero el aire no enfriaba lo suficiente y no había ni agua para tomar en las habitaciones. Solo una persona atendiendo en reservación y tuvimos que esperar 30 min para Ser atendidos.
alex
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was nice and clean friendly staff would deff come back. The pool was nice 😊
April Shanice
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love Naala me and my bestfriend stayed here for Mother’s Day staff was very nice and made us feel welcome and safe
Habib Luc-Emmanuel Yann
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Le staff est m
Cori
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All good
Marina
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10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was helpful and knew English well. The room was neat and clean, AC was turned on 23C before my arrival and it was just perfect! I enjoyed my stay at this hotel very much.
Colin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great and helpful staff! Enjoyed the pool a lot at the sunset
Judy
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8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It’s a good hotel but to me the bed was too soft. There is no coffee maker in the room making a little challenge for me. Otherwise the staffs on roof top restaurant were very nice and helpful. The pool on the roof top is good too.
Scott
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Really no complaints. I had room G07 on floor level. It was nice. Breakfast is expensive, i just walked to chedraui. But overall for $60 on a saturday night i was not mad at all
michelle
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location. Loved biking around the area. over to the national park and beach there and centro
Evelyn
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8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The property is very nice. The room was nice, as seen on the pictures. The staff is amazing, very helpful and kind. It is walking distance from downtown, and from major supermarkets. Not that close to the beach, but you can take a "colectivo" (little bus) which is only around $US3 Don't take taxi its a steal. The hotel's breakfast bar is very basic.
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Ryan John
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good location. Cool hotel, staff was great. Good value
Samuel
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Location
Hilary
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Loved the natural look of the place. Very comfortable and picturesque.
Gabriela
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Lovely place, very peaceful
Heather
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room clean quiet location
Pearl
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Unexpected resort feeling. Room was superb 👌 Spacious with very comfortable beds. Location has amenities within walking distance...Fantastic rooftop with pool and view. Brekkie was healthy, warm and delicious..
Richa
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

amazing service
Number of reviews per page
20
40