Love this hotel, great decor and staff. Fab location close to station. Rooms are always clean.

The staff was lovely however the rooms

Staff is superb and friendly, the hotel is clean, tidy, and stylish with good location.

The room itself was nice an clean, I could get the shampoo out of the bottle and the bed was really uncomfy, way too soft

great place

Great welcome. Clean room. Good facilities. Helpful staff. Decent breakfast would recommend

Amazing staff, very comfortable bed and good security.

The staff were really nice

Lovely location close to all amenities, best of all the free parking at a nearby local car park within walking distance. The breakfast was nice especially with complimentary breakfast with the app but only for one per day so the other person had to watch lol unless you purchase the second breakfast which is well overpriced .. but all in all a very pleasant stay .. I suppose the daily rates could of been a bit more reasonable.

Breakfast space was small, too many people in a small space. Foos choice was limited and the staff did not refill the items

I booked this hotel because i had an early flight put of Heathrow and wanted to be closer. Their rating was 'wonderful', and it was. I didn't sleep well, whether it was the bed feel or too cool temp or both, but the hotel itself is awesome. It is very vibrant, bustling in the lobby, great for older kids (air hockey), grabbing a late bite in the lobby reataurant, etc. I just needed a bed and got it and a shower, a bite, and it was wonderful! The only thing is you cannot be dropped off in front of the hotel, it's a bus lane. So if you are handicapped, or in a chair, etc, you'll need to travel from around the corner /across the street in. It also smelled AMAZING, they focus on little details like that, which seems rare for a budget friendly hotel. And it is vibrant in decor, very cool and artsy. I'd recommend it to most anyone.

Warm and pleasant staff.

Staff friendly and helpful, ambience very pleasing, room was very nice. If I'm going to be picky the shower head holder didn't hold the shower head very well and the sink tap was too small so flooded the unit. Overall very satisfied with the stay.

Very cosy new hotel . The location is excellent . Pleasant staff

The hotel itself and the room are actually quite good - clean, spacious, and comfortable. There were no complaints regarding the room itself. Unfortunately, our overall experience was extremely unpleasant. We stayed for only one night and spent most of it disturbed by very loud and clearly audible intimate activity in the neighboring room. There was constant loud moaning, shouting, and other inappropriate noises, which were impossible to ignore due to the complete lack of soundproofing. It genuinely felt as if everything was happening inside our room. The situation was especially unacceptable because we were staying with a child, which made the experience highly uncomfortable and inappropriate. The room itself was nice, but the noise completely ruined our stay.

Clean room, nice staff

Nice

Yes spotless and staff very courteous

Shortly after checking in, I asked three different members of staff if they would, please, put the rugby on the large screen in the bar, as no-one else was watching anything; after 10 minutes, no-one appeared to be doing anything (eg just putting glasses away), so I left; I didn’t feel valued as a customer on this occasion

Yes the room was verry clean and they went out of their way to make our stay comfodable