Hilton Guam Resort and Spa

Explore Hilton Guam Resort and Spa
8.0
Very Good
From 1,000 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.2

Traveler Reviews Hilton Guam Resort and Spa

Number of reviews per page
20
40
Top reviews
Lester
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful hotel, very clean and well maintained. The staff were very courteous, helpful and professional.. The breakfast buffet was amazing. Thanks Hilton Hotel Guam…I’ll be back next time.
joycelin ann quitugua
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Na
Ignacio
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The front desk staff was very helpful and they make your stay worthwhile especially during typhoon Bavi. Thank you Connie from the front desk staff for going beyond to extend our stay and not needing to check in and giving my family a great price. Cafe Cino is also my favorite coffee shop on island. Keep up the great work, hospitality, and customer service. THANK YOU ALL !!❤️💯💯💯
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ryan
icon-
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything i touched in the room felt wet even the bed sheets and blanket. The shower was supper small. For $225 i got the view of the parking lot from my room and when i added 1 more day it cost me $258. No bottled water in the room, you had to go to the coffee shop and pay $2-$4 for water. Breakfast for 1 person $38. It looked like you went back in time when you got to your room. I will never go back.
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Hannah
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Helpful staff. Enjoyed my stay.
Isis
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No food as
Angel
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Julie and her housekeeping staff did a phenomenal job with my request. They were quick to respond.Everytime!
Joshua
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent staff.
RYUNOSUKE
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I dont know wheather every room is in same sitiation, but MY ROOM is teribble. the room smells so bad with un-dry smell especially window (ocean) side and refrigerator box. even if i opened window and door for several hours the smell doesnt go away. other than that the hotel is basically ok.
Eufrocina Cruz
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property is good.Only i noticed that there is no exhaust in the bathroom.everytime i take a bath the mirrors l look
Tricia
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

great place
DABIT
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

스노클링을 하기엔 위치가 최적입니다만, 호텔 내부가 별로에요. 침구류는 꿉꿉한 냄새가 나고 타시 조식도 정말 별로입니다. 종류, 맛 모두. 직원들은 해맑고 친절한데 생수를 세 번을 시켜야 올 정도로 대응이 느리고 직원들 간의 소통에 문제가 있어보입니다. 수영장은 최고입니다.
michael
icon-with Partner
with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Breakfast was suppose to be included but Hilton had no record of it.
Trevor
icon-with Children
with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Rooms are awesome. Very comfortable. Staff awesome. Buffet awesome. Would be cool if the ocean beach line was better used and the pool layout is a bit odd. The outdoor restaurant food looked really good but didn’t try it. But some modernization could make it even more appealing. Overall, excellent experience.
Gregory
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Yes
Alexis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I am from Guam and stayed at the Guam Hilton for the New Years holiday. I was very impressed with Guam's very friendly and welcoming island culture. Just about everyone was smiling and genuinely happy to see me. There only a few that didn't acknowledge me even though I said "Hello" but maybe they were having a very bad day. The housekeeping was especially courteous and I admired their professionalism. Room was very nice and clean.
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zuojun
icon-Leisure
Leisure
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The room I stayed was so old. I was shocked to see slow drain in the tub. None of the other hotels I stayed during my 2-week trip had this problem! It has a great location, but I don’t know if I want to stay there again.
RALPH J. BALAJADIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Yes, room was comforting and view was exceptional. Staff was outstanding...Loved every minute..
Gaku
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

good
Number of reviews per page
20
40