A***a
Transit
8.5
/10
Reviewed 4 day(s) ago
It's a bit uncomfortable because the room here is facing the reception, but since it's closer to my in-laws' house, so be it. The room's cleanliness is decent, it doesn't smell stuffy but it's not fragrant either, maybe they could add some air freshener, the AC is cold, and the TV is okay. Facilities like towels, blankets, and sheets could be improved. At least they smell good for comfort. Hopefully, when I come here again, the room, blankets, sheets, and towels will smell good 😁🙏🏻
Read More
See original
Find this review helpful?
Accommodation's Reply
03 Nov 2026
Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay at Dense Express Bintaro regarding your room facing the reception counter and the lack of fragrance in your room and bathroom amenities. We have contacted the relevant teams to address these issues immediately. We greatly appreciate your feedback, which serves as valuable information for our evaluation and improvement of our service quality. We look forward to providing you with a better guest experience in the future. Sincerely, The Management Team, Dense Express Bintaro
See original


