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DENZ Express Bintaro

Explore DENZ Express Bintaro

Overall Ratings & Reviews DENZ Express Bintaro

Traveloka (1,309)

8.5

Very Good

From 1,309 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.6

Location

8.7

Service and Facilites

8.5

People often mention about DENZ Express Bintaro

All

Staff Friendliness (86)

Bedroom (79)

Ambiance (74)

Accessibility (73)

Bathroom (66)

Surroundings (60)

Room Space (58)

Hotel Area (58)

Distance to City Center (55)

Check-in/out Time (54)

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Traveler Reviews DENZ Express Bintaro

Number of reviews per page

20

40

Customer reviews

M***N

Staycation

10.0

/10

Reviewed 6 day(s) ago

The staff are always friendly, the room smelled good last night, I never get bored of coming to this hotel.

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L***y

8.2

/10

Reviewed 1 week(s) ago

Overall it's good, but unfortunately the TV isn't a Smart TV and there's no wardrobe provided.

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D***i

Business

8.8

/10

Reviewed 1 week(s) ago

The staff is friendly and the rooms are quite clean and tidy.

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D***i

Business

8.8

/10

Reviewed 1 week(s) ago

The hotel staff is friendly. The 7th floor has a clean prayer room, and at night, you can enjoy the views of the surrounding area.

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y***a

6.7

/10

Reviewed 2 week(s) ago

Booked for an upper floor, but when you arrive at the hotel, the staff give you a room on the first floor.

1 people find it helpful

S***a

Transit

8.5

/10

Reviewed 2 week(s) ago

The staff is friendly, the place is comfortable.

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M***N

Staycation

10.0

/10

Reviewed 2 week(s) ago

I never get bored coming here with my husband. The staff and everyone else are incredibly friendly. The hotel area, bathroom, bed, and everything else are always clean. I'm typically a squeamish person, but this place is truly spotless and comfortable. Check-in at 12:30 AM was smooth and very helpful. Please keep this up.

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Y***a

10.0

/10

Reviewed 3 week(s) ago

The staff are very friendly and accommodating

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Y***a

10.0

/10

Reviewed 3 week(s) ago

The room is clean and the staff service is good.

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J***s

Transit

5.4

/10

Reviewed 3 week(s) ago

Everything in the room was broken. The AC wouldn't cool, the TV remote wouldn't work, the toilet didn't flush, the shower was tiny, and the room smelled dirty, dusty, and covered in moss.

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1 people find it helpful

M***N

Staycation

10.0

/10

Reviewed 4 week(s) ago

I highly recommend staying at this hotel with your partner or family. The superior rooms are incredibly comfortable. Absolutely the best!

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1 people find it helpful

S***i

Staycation

9.4

/10

Reviewed 4 week(s) ago

YouTube on TV and Netflix are a must for everyone.

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3 people find it helpful

M***d

Business

8.4

/10

Reviewed 4 week(s) ago

I stayed overnight on a Saturday night and my experience was less than pleasant. The hotel is next to a nightclub. I happened to get a room with a wall next to the nightclub, and it was incredibly noisy from 11 PM to 3 AM, and I couldn't sleep (I didn't get enough sleep). I requested a room change, but the staff told me the rooms were full. The hotel itself was pleasant, with a clean room and a clean toilet, but the surrounding noise made it uncomfortable. The walls weren't soundproof either.

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U***i

Business

10.0

/10

Reviewed 5 week(s) ago

Very cool, cheap, strategic location, comfortable, cheap, clean, all the staff are friendly.

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1 people find it helpful

R***i

9.4

/10

Reviewed 5 week(s) ago

Recommended, there's even a prayer room and cafe. The staff and security are friendly.

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1 people find it helpful

M***N

Staycation

10.0

/10

Reviewed 6 week(s) ago

The superior part is that it's quite spacious. The air conditioning was already on and very cool upon entering. The hotel area, bathroom, and bed area were also very clean. Check-in and check-out were very easy, and the staff were very helpful. The security guards were also very friendly.

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1 people find it helpful

A***a

5.4

/10

Reviewed 6 week(s) ago

I chose a superior room on the top floor, but upon arrival, I was given a room on the first floor because the upper floors were already full. NOTE: Prioritize customer comfort and trust.

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1 people find it helpful

Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

The staff is very friendly, gentle, always smiling... It's cool.

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M***i

Leisure

10.0

/10

Reviewed 7 week(s) ago

The staff is very friendly, the AC is cold, it smells good, the location is strategic.

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Accommodation's Reply

23 Apr 2026

Dear Ms. M*i, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are very happy that you had a positive experience. Our staff will be delighted to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie

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KB

Kukuh B.

10.0

/10

Reviewed 10 week(s) ago

The bathroom exhaust was off, sis, when I was staying there... Other than that, everything was ok and comfortable.

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1 people find it helpful

Accommodation's Reply

14 Apr 2026

Dear Mr./Ms. Kukuh, Greetings from Dense Express Bintaro Hotel. Thank you for your wonderful review. We are very glad you had a positive experience. Our staff will be happy to read what you have written. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie

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Number of reviews per page

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