Yellow Natasha G., Thank you for taking the time to write a positive review about your experience at our hotel. We are delighted that the service from our concierge, Heri, received positive feedback from you, as well as the condition of our room which enhanced your positive experience during your stay. We hope to welcome you back again in the future. We wish you a pleasant and enjoyable stay. Hardianziah Kusuma Putra - Head of Rooms