Safe and comfortable. The staff was helpful with check-in. The pillowcases were a bit worn, but otherwise, it was fine.

The room was completely neglected. The bathroom, sheets, and pillows were all dirty, and the walls and ceiling were also filthy. I suggest maintaining it and cleaning it often. It's definitely worth it, especially since it's cheap. If it's clean, more people will want to stay there.

Still shocked by the condition of the bathroom...

The room needs to be cleaned & the sheets and pillows are shabby & smell musty.

Near to tol road but a bit far from city center

The hotel is not recommended. I bought breakfast and didn't get it because the hotel doesn't provide breakfast, according to the hotel. If you want to complain, just go to Traveloka. The bathroom faucet is broken, the hot water doesn't work. The walls are dirty and unkempt. There's no help lifting your suitcase up and down the small stairs. Drinking water is not provided. There is only one towel. There is currently no compensation for not providing breakfast.

the staff is not friendly, the bathroom is not comfortable

The room is very dirty, especially the bathroom is slippery, not cleaned, the bathroom floor and walls are very dirty, the toilet is very dirty, very uncomfortable.

The bed and pillows are dirty

Service is not friendly, please maintain cleanliness. If possible, every day the hallway is swept, the lights are also checked, if any are dim, replace them immediately. Sweep the room with a broom outside the room. Please differentiate between using it outside and inside the room. The room window glass is also often wiped. Another glass entrance door needs to be cleaned so it can look good from the front.

During the check process for additional time, the price does not match the price of the room booked.

For cleanliness, it is not maintained for the bed sheets and the room has sawang-sawang, the curtains are also loose. For towels, 1 soap, toothpaste is also not available. Noisy.

Well, the room was not very clean, the sheets and blankets were dirty and there was no hot water on the 3rd floor, room no. 307.

Only 1 towel was given. Usually, when you stay there, you are given 3 towels.

Please pay attention to the AC. It's leaking.

Only one towel was given. Just check out straight away.

Stafnya carik kesalahan sehingga harus membayar yang gak perlu dibayar, uang deposit diambil stafnya, luar biasa!

Kamarnya jorok, sprei jorok, kamar mandi bau pesing, sangat” tidak worth it.

The water in the toilet yesterday couldn't come out.

Dear sir/madam owner of Oyo Gamacity Citraland Medan. Please clean the bathroom, sir/madam, you can use Vixal/Wipol. The bed sheets were also washed using Byclin. 300 thousand per night for a room like that is really not worth it, sir/madam. In other places the price is 200 thousand net. There are 2 bottles of mineral water, there is soap and a toothbrush. Thanks. Very not recommended.