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Hotel Santika Premiere Padang

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Overall Ratings & Reviews Hotel Santika Premiere Padang

Traveloka (3,349)

Other sources (5)

9.3

Exceptional

From 3,349 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.3

Meal

9.2

Location

9.3

Service and Facilites

9.3

People often mention about Hotel Santika Premiere Padang

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Staff Friendliness (125)

Bedroom (116)

Distance to City Center (109)

Ambiance (109)

Taste (108)

Hotel Area (107)

Variety (102)

Bathroom (100)

Room Space (97)

Surroundings (94)

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Traveler Reviews Hotel Santika Premiere Padang

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Customer reviews

Rama S.

10.0

/10

Reviewed 4 day(s) ago

Everything is good, thank you for your service, Ms. Ika.

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Devi H.

Leisure

10.0

/10

Reviewed 5 day(s) ago

The hotel staff is friendly, the food is varied and delicious. The hotel is clean and close to the beach.

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Accommodation's Reply

11 May 2026

Dear Mr. Davy H., This is a brief message from Santika Premier Padang Hotel. Thank you very much for taking the time to write a review for us. We are delighted that you were satisfied with our services and facilities. We appreciate your feedback and sincerely hope to welcome you back to our hotel in the future. Sincerely, The General Manager

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Adek R. W. N.

Business

9.7

/10

Reviewed 1 week(s) ago

The hotel is clean, comfortable, and the service is also friendly. Best 🥰👍🏻 Keep improving the service 💪🏻🥰

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1 people find it helpful

Accommodation's Reply

11 May 2026

Dear Mr. Adek R.W.N., This is a brief message from Santika Premiere Padang Hotel. Thank you very much for taking the time to write a review. We are delighted that you were satisfied with our services and facilities. We appreciate your feedback and hope to welcome you back to our hotel in the future. Sincerely, General Manager

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Wahyu m. y.

10.0

/10

Reviewed 2 week(s) ago

The bed was comfortable, and Ms. Triayu helped me check out. Thank you.

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Accommodation's Reply

11 May 2026

Dear Mr. Wahyu M.Y., This is a brief message from Santika Premier Padang Hotel. Thank you very much for taking the time to write a review for us. We are very pleased that you were satisfied with our services and facilities. We appreciate your feedback and hope to welcome you back to our hotel in the future. Sincerely, The General Manager

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Ramlan s.

Business

8.5

/10

Reviewed 2 week(s) ago

Clean, comfortable, worth the price

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Accommodation's Reply

11 May 2026

Dear Mr. Ramlan S., This is a brief message from Santika Premier Padang Hotel. Thank you very much for taking the time to write a review for us. We are delighted that you were satisfied with our services and facilities. We appreciate your feedback and hope to welcome you back to our hotel in the future. Sincerely, The General Manager

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Alda A.

10.0

/10

Reviewed 3 week(s) ago

Excellent service, comfortable and very nice room. Thank you, Ms. Ika.

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Accommodation's Reply

11 May 2026

Dear Ms. Alda A., This is a brief message from Santika Premier Padang Hotel. Thank you very much for taking the time to write a review for us. We are delighted that you were satisfied with our services and facilities. We appreciate your feedback and hope to welcome you back to our hotel in the future. Sincerely, The General Manager

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Marina P.

Staycation

9.7

/10

Reviewed 3 week(s) ago

Best hotel in Padang I’ve ever tried so far

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Accommodation's Reply

11 May 2026

Dear Ms. Marina P., This is a brief message from Santika Premier Padang Hotel. Thank you very much for taking the time to write a review for us. We are delighted that you were satisfied with our services and facilities. We appreciate your feedback and sincerely hope to welcome you back to our hotel in the future. Sincerely, The General Manager

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Wellya H.

10.0

/10

Reviewed 3 week(s) ago

The check out process was assisted by Ms. Triayu.

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Accommodation's Reply

11 May 2026

Dear Ms. Velaya H., This is a brief message from Santika Premier Padang Hotel. Thank you very much for taking the time to write a review for us. We are delighted that you were satisfied with our services and facilities. We appreciate your feedback and hope to welcome you back to our hotel in the future. Sincerely, The General Manager

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I***m

Business

8.5

/10

Reviewed 4 week(s) ago

Second stay, staff is very friendly

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2 people find it helpful

Accommodation's Reply

16 Apr 2026

Dear Valued Guest, This is a message from Santika Premier Padang Hotel. We would like to express our sincere gratitude for taking the time to write and share your stay experience. We are delighted that you were satisfied with our services and facilities. Your satisfaction and comfort during your stay are our top priority. We sincerely hope to welcome you again at Santika Premier Padang Hotel. Sincerely, General Manager

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Andre F. R.

Staycation

10.0

/10

Reviewed 5 week(s) ago

Overall, it is very comfortable and very strategic, close to everywhere, including finding food, and the hotel staff is friendly to customers.

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Accommodation's Reply

14 Apr 2026

Dear Mr. Andre F. R., This is a brief message from Santika Premiere Padang. Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed our services and facilities. We appreciate your feedback and hope to welcome you back to our hotel in the future. Sincerely, The General Manager

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M***a

Staycation

8.5

/10

Reviewed 6 week(s) ago

It was very comfortable and pleasant to stay here.

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Accommodation's Reply

10 Apr 2026

Dear Valued Guest, This is a message from Santika Premier Padang Hotel. We would like to express our sincere gratitude for taking the time to write and share your recent experience. We are delighted that you were satisfied with our services and facilities. We look forward to welcoming you back to Santika Premier Padang Hotel in the near future. Sincerely, The General Manager

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M***i

10.0

/10

Reviewed 6 week(s) ago

Stayed here for the few days... It was really comfortable to rest here.

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Accommodation's Reply

06 Apr 2026

Dear Valued Guest, It is with pleasure that we, Santika Premier Padang Hotel, express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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Verified Traveler

8.8

/10

Reviewed 6 week(s) ago

Good, location close to city center

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Accommodation's Reply

06 Apr 2026

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K***n

Staycation

8.5

/10

Reviewed 7 week(s) ago

I really enjoyed staying here. They have Netflix, too. The Wi-Fi is fast, too. It's top notch.

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Accommodation's Reply

31 Mar 2026

Dear valued guest, this is Santica Premier Padang Hotel. We sincerely thank you for sharing your valuable feedback regarding our hotel services. We are delighted to hear that you were satisfied with our services and amenities. We appreciate your valuable feedback and look forward to your return. Thank you. Sincerely, The General Manager

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Z***a

Staycation

9.1

/10

Reviewed 7 week(s) ago

Honestly, the hotel staff are all friendly. What needs to be improved is not waiting too long for room availability. I booked 3 rooms, the first room was only available at 3 pm, the second room at 4 pm, and the third room was almost 6 pm. One of the rooms smelled of cigarettes, and during our two-night stay, the smell persisted, even though the housekeeper had added air freshener. We also saw someone smoking in another room while sticking their hand out the window. Please reiterate this. I feel sorry for those with babies, children, pregnant women, or those sensitive to cigarette odors. I had requested a non-smoking room from the start because I had a baby with me.

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Accommodation's Reply

08 Apr 2026

Dear Valued Guest, It is with pleasure that we at Santika Premier Padang Hotel would like to express our gratitude for your review and compliments on our friendly service. We are delighted to know that our staff's service created a positive impression during your stay. However, we apologize for any inconvenience you experienced, particularly the excessively long wait times for your room and the presence of cigarette smoke in the room, especially if you were traveling with family. Your feedback is very important to us, and we will use it in our ongoing evaluation to continuously improve the quality of our service. We hope to welcome you back to Santika Premier Padang Hotel in the future for an even better and more memorable stay. Sincerely, The Management Team

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Khadijah A.

Staycation

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly and welcoming.

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1 people find it helpful

Accommodation's Reply

07 Apr 2026

Dear Ms. Khadiyah A., With our best regards from Santika Premier Padang Hotel, Thank you for your positive review of our hotel. We are pleased that you enjoyed your stay and we hope to welcome you again soon. Sincerely, General Manager

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githa s. 1.

8.5

/10

Reviewed 7 week(s) ago

The checkout process was assisted by Ms. Triayu and the room was super comfortable.

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Accommodation's Reply

31 Mar 2026

Dear Mr./Ms. Kitha S., This is a brief message from Santika Premier Padang Hotel. Thank you very much for taking the time to write a review for us. We are delighted that you were satisfied with our services and facilities. We appreciate your feedback and sincerely hope to welcome you back to our hotel in the future. Sincerely, General Manager

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Miranti V. A.

Leisure

10.0

/10

Reviewed 7 week(s) ago

The staff (Mba Triayu) was kind, really humble, and helpful.

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Accommodation's Reply

31 Mar 2026

Dear Miranti V. A., The Santica Premier Padang Hotel extends its warmest greetings. We sincerely thank you for your valuable feedback regarding our hotel. We are delighted to hear that you were satisfied with our services and amenities. We appreciate your valuable comments and look forward to your future visit. Thank you. Sincerely, The General Manager

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Yulia K. s.

10.0

/10

Reviewed 7 week(s) ago

The hotel was very comfortable, clean, and everything was top-notch. The staff was also very friendly. Thank you, Ms. Triayu, for your excellent service. 🤗

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Accommodation's Reply

30 Mar 2026

Dear Ms. Yulia To. S., Sincerely yours, from Santika Premier Padang Hotel. Thank you for your review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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M***a

10.0

/10

Reviewed 7 week(s) ago

The traditional food is okay... The staff are also friendly... With Ms. Triayu, the check out was very friendly.

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Accommodation's Reply

30 Mar 2026

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