The reception in the evening at our check-in was great, answered our questions with grace and warmth, was friendly with our young kids. The location and lounge were good too, however the breakfast left a lot to be desired, it was a bento box containing rice, salmon, a slice of egg, sausage, a piece of lettuce, and a burdock root salad... Making the experience fall short. Otherwise a good stay.

Ideal for small shops, supermarkets and the main sites. A relaxing view of the lake.

Perfect location, beautiful pond view from our room, close to everything. Staff was lovely, room was big and bright, onsen was a nice way to end the day.

Location to the temple and park was excellent. It had a great view and close to shops, restaurants. A great hotel and also next to a Starbucks!!

Good location

Generally ok for couples without family. With family it can be quite noisy as walls are thin and it is outside the temples. At times, got the bell so kids wake up.

We loved the 2nd floor lounge that guests had access to, even though our room was a generous size. It was equipped with toasters, microwave, filtered water, soft drinks, and hot drinks. Our breakfast was delivered to our room each day in little bento boxes - we chose to eat in the aforementioned lounge. The hotel has a wonderful modern Japanese vibe, the rooms were very stylish. The on-site Onsen was very nice after a long day sightseeing. The hotel is very conveniently located for very easy access to Nara Park adjacent to Sarusawa Pond. There is even a Starbucks on site for those need it (even though there’s free coffee upstairs).

We really enjoyed our stay in a Western-style Japanese room. It was more spacious than many in Japan, with comfortable mattresses on a raised platform. There is a public bath in the hotel which was a nice way to relax in the afternoon. The hotel is right next to the entrance to Nara Deer Park and a five or six minute walk from Nara Kintetsu railway station. The area is relatively quiet at night but there are plenty of good dining options and it's convenient for shopping etc.

Spacious, close to tourist attractions

I got a corner room on 4th floor with nice view of a lake. There was interesting story regarding the lake and in my room, there were Japanese Waka(poem) written as decorations. There is no restaurant and a breakfast provided was a bento box. Food itself was fine.

Good one . Enjoyed the 24 hr stat and services

Excellent location and great atmosphere!

A fantastic hotel in true Japanese style. I have no hesitation in recommending this hotel.

Huge room, great view, walking distance to Nara Park, they had their own public bath and it was so clean !

The beverage room was very nice.

Location near Nara Park was perfect. Close to restaurants and shopping. It's worth it to get the lake view room. Loved the sanitized slippers so we didn't have to wear dirty shoes in the room. The bathroom sink was in the main sleeping area which was distracting when sleeping with 3 of us and there weren't enough chargers near the beds but these were minor inconveniences.

Great for visiting Nara historical sites By the arched markets with food and shops Great to be early or late to temple areas when most have left

We have a beautiful view

Staff was unbelievably helpful

No daily exchange of towels or collecting of trash. Extra towels were available at the bath, but staff never communicated this. Public bath was ok, just quite small.