Maureen
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Much potential here in a great location. Staff were helpful and kind when talking one to one. Some improvements needed in terms of cleanliness in rooms and shared spaces. The equipment provided in the studio kitchen wasn’t always sufficient. I understand that the latter may vary depending on room type. As a studio without a dishwasher there was no means of drying dishes/cutlery for example. The bed was comfortable and large but awkwardly positioned for opening/closing curtains and blinds.
The reliance on ‘remote’ or phone/apps for communication is not always the best. There are ‘house rules’ which are standard for most apartment hotels but with some guests willingly or otherwise ignoring these, it can be to the detriment of the fabric of the property or the comfort and enjoyment of other guests. Perhaps seeking out and talking to guests as well as posting notices in shared spaces might be a helpful approach in some cases. Much potential, and perhaps a visit to local competitor to support improvements.
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