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Terraz Tree Hotel
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Overall Ratings & Reviews Terraz Tree Hotel
Traveloka (1,085)
Other sources (6)
8.8
Very Good
From 1,085 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.8
Location
8.9
Service and Facilites
8.7
People often mention about Terraz Tree Hotel
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Ambiance (98)
Bedroom (98)
Staff Friendliness (95)
Bathroom (92)
Hotel Area (91)
Room Space (88)
Accessibility (87)
Distance to City Center (86)
Surroundings (77)
Wifi (77)
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Traveler Reviews Terraz Tree Hotel
Number of reviews per page
20
40
Customer reviews
M***a
Leisure
8.5
/10
Reviewed 3 day(s) ago
This is my umpteenth stay here, and it's comfortable. The service is also excellent. Everyone is friendly. Breakfast is also quite good. Easy access and easy to find food.
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Batman B. F.
Business
10.0
/10
Reviewed 2 week(s) ago
Affordable yet quality hotel. Clean lobby area and comfortable rooms.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Guest, Thank you very much for taking the time to share your valuable feedback about your stay at our hotel. We are delighted that you were satisfied with our services. We sincerely look forward to welcoming you back again. Thank you again. Sincerely, Hotel Manager
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S***i
6.2
/10
Reviewed 5 week(s) ago
The room is really dusty, the mattress is itchy
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced. This feedback will be used as evaluation and feedback to help us further improve our facilities and services. We hope to serve you again with even better service. Thank you once again for choosing Terraz Tree Hotel as your accommodation, and we look forward to welcoming you back soon. Sincerely, The Hotel Manager
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I***a
10.0
/10
Reviewed 5 week(s) ago
Overall, it's very good. The staff is friendly. Check-in was fast.
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1 people find it helpful
Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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i***m
8.5
/10
Reviewed 9 week(s) ago
You can subscribe, okay?
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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w***a
8.5
/10
Reviewed 10 week(s) ago
The staff is very helpful and comfortable
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Accommodation's Reply
12 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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S
Setiyawan
Transit
10.0
/10
Reviewed 12 week(s) ago
Just for resting it is very comfortable.
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again in the future. Sincerely, The Hotel Manager
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A***N
Staycation
8.5
/10
Reviewed 13 week(s) ago
The hotel staff is friendly. The room is quite large and clean. The breakfast is also quite good. The only thing is, the room needs more lights so it doesn't feel dark. Thanks.
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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M***a
Leisure
10.0
/10
Reviewed 14 week(s) ago
I am very satisfied to have booked a room at Terraz Tree Hotel for my parents during their visit to Jakarta (Dec 30-Jan 5). The hotel's location is very strategic in the Mampang/Tendean area, making it easy to get around during their stay. The service provided by the hotel staff was also excellent, friendly, and responsive, which certainly gave me a sense of peace of mind because my parents felt very well served. The facilities of the Deluxe Double room type booked were also clean and satisfactory. This pleasant stay experience makes me highly recommend Terraz Tree Hotel to anyone looking for quality accommodation in South Jakarta.
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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B***s
Leisure
10.0
/10
Reviewed 14 week(s) ago
Top all and all ok, thank you
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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R***t
10.0
/10
Reviewed 15 week(s) ago
Overall, it was great. The hotel staff were friendly and the service was excellent. It was just right, no fuss.
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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A***i
9.1
/10
Reviewed 15 week(s) ago
The location is close to everything and the rooms are clean. It's great for last-minute bookings.
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Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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RI
Rini I.
10.0
/10
Reviewed 15 week(s) ago
Cool view from the window friendly staff clean room.
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1 people find it helpful
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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R***t
Business
10.0
/10
Reviewed 15 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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R***t
Business
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly. It's cleaned daily by the cleaning service. The food is delicious, although you have to ask for food before ordering due to the uncertain hours. Overall, it's okay.
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1 people find it helpful
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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R***t
Business
10.0
/10
Reviewed 17 week(s) ago
It's really great to stay here. It's comfortable.
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to welcome you back to Terrasse Tree Hotel again. Sincerely, The Hotel Manager
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N***o
8.2
/10
Reviewed 20 week(s) ago
It was a pretty good experience staying at Terraz Tree.
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Accommodation's Reply
07 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to know that our service met your expectations. We hope to have the opportunity to welcome you back to Terraz Tree Hotel again. Best regards, Hotel Manager
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Verified Traveler
Business
9.4
/10
Reviewed 20 week(s) ago
The hotel's location is quite strategic and the staff are friendly. It's highly recommended as a place to stay if you're in Jakarta for a staycation or business trip.
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Accommodation's Reply
07 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to know that our service met your expectations. We hope to have the opportunity to welcome you back to Terraz Tree Hotel again. Best regards, Hotel Manager
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HH
Hutbriono H.
Business
10.0
/10
Reviewed 21 week(s) ago
Please try it, it's great and the hotel staff are friendly.
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Accommodation's Reply
25 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to have the opportunity to welcome you back to Terraz Tree Hotel again. Best regards, Hotel Management
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A***i
Staycation
5.0
/10
Reviewed 22 week(s) ago
The room does not match the photo, please update it.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We apologize for any inconvenience this may have caused. This feedback will be used as a suggestion and assessment to improve our facilities and services in the future. We sincerely hope to serve you again with even better service. Thank you once again for choosing Terraz Tree Hotel as your accommodation and we look forward to welcoming you back again soon. Best regards, Hotel Manager
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Number of reviews per page
20
40
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