U***i
Staycation
8.8
/10
Reviewed 4 week(s) ago
I've stayed here twice. The first time I booked directly at the hotel and the second time through this app. Overall, the room, towels, and even the bathroom were very clean. The service was also friendly. However, the only downside was the receptionist. Both times I encountered the same receptionist, whose service is prioritized for friendliness, smiles, and a pleasant greeting. The first time I stayed, I thought maybe the female receptionist was tired or had a problem, but the second time she had the same sullen expression and unpleasant tone. I just wanted to offer some feedback so that the receptionist can improve her attitude in serving customers.
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