Ideal location, 20 minutes from most attractions and airport. Contactless check in was ideal and room was modern and clean. Thanks again!
AMAURIS
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Solo recomiendo limpiar los retornos de los aires acondicionados, en la habitación del primer piso(18) este está súper sucio. En lo demás el hotel tiene buena ubicación, muy limpio y el personal que está presente atiende sin ningún problema.
Joan
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very good
Jenifer
Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The location was horrible and very far from any touristic zone
Herminio
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Excelente
Kamleshkumar
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Hotel with nice bedrooms and clean bathrooms compared with other hotels in our Spain visit. We stayed only 1 day but we loved this hotel with amenities.
Makahla Naima
Family
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The property is miles away and nowhere close to main attractions. You either drive or Uber to and from the hotel to visit
David
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The check in process is horrible. It's automated, there is no one there to help with anything and they charged me 100e extra just to print out a key so I could get into the room. This was my first and last time staying there.
Jennifer
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Really nice place, spacious & the luxury of having 2 bathrooms os a luxury, highly recommended
Jonathan
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Fantastic experience! Great guidance for self check-in. Clean and stylish rooms. Bedroom with very comfortable large bed.
Otmane
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
It was a great stay even for few hours. We got there late and we had to leave early for our flight but everything was in order. Clean, easy access and the welcome kit. I’d definitely come stay there next time I’m in Madrid.
Thank you
David
Friends and Family Family
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Good hotel for our family stay. 10 min walk to metro and then 30 mins on metro to zoo and city centre. Hotel is clean and modern and digital check in works well. Room was spacious enough with modern shower, TV and kitchen area. Only negative was we were not told about pre booking parking so arrived to no spaces and had to park in more expensive parking a few streets over. General area is a ok and supermarket is 5 mins walk
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Marezel
Friends and Family Family
2.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
I like Cielo Madrid because it’s clean, spacious room , beautiful rooftop .easy communication with staff even they don’t have a front desk in person. It is 1 block from Metro station. Though it’s not in the center of Madrid but it is very accessible with train and bus. If I come back to Madrid I definitely stay here.
Obed
Business Family
2.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Esta fue nuestra peor pesadilla no lo recomiendo
elio
Business and Leisure
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Excelente really clean en beautiful place
Cruskaya
Leisure Family
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Excellent property, clean, well design and spacious rooms
Rodney
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Cielo Madrid studios is a 3 star choice. The reception hours are limited so if you get there after hours, the staff will give you a code for the door. It is then up to you to electronically check in and be given your room card. We were initially confused about the process but then found the language tab to get the English version.
We stayed 3 days and did not get room service. Would have been nice to get a change of towel. Not sure if this was a point we missed with having to put a sign on the door to do so but couldn’t find anything in the room.
The rooms are clean and modern. Bathroom small but functional albeit the fan that continually turned on when you moved.
This is not an upmarket area of Madrid. It is marketed as the SOHO of Madrid. We found some gorgeous places to eat about 5 mins away which weren’t the Hungry Jacks or commercial choices. Really good food with attentive staff.
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Gabriel
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Great studio
Myriam
Friends and Family Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Super studio, très bien équipé, propre et confortable. Le seul hic pour notre part nous étions là studio #11 près de l’escalier et l’ascenseur et c’était un peu bruyant.
Ahmad
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
The room was clean and nice but there was no daily cleaning and we had to go get clean towels from a locker.